BruntWork

Compensation

Full Description

This is a remote position. Job Highlights Contract: Independent Contractor Schedule: 20 hours per week (4 hours per day), Fixed schedule: 11 AM to 4 PM MDT Client Time zone: MDT Client Overview Join a thriving mental health counseling practice that’s making a meaningful difference in the community by providing essential mental health services to children and families. This growing practice has reached an exciting expansion phase where the dedicated practice owner is ready to bring on their first team member to help scale operations. You’ll be working directly with a passionate healthcare professional who values quality patient care and is committed to creating a supportive, professional work environment. This is an opportunity to be part of a practice’s growth journey while contributing to the important mission of mental health support in the community. Job Description This is an exceptional opportunity to combine your medical billing expertise with meaningful patient service in the mental health field. You’ll serve as the vital administrative backbone of a growing counseling practice, ensuring seamless operations that directly support patient care. As the primary point of contact during business hours, you’ll handle critical billing processes, manage patient communications, and provide essential administrative support that keeps the practice running smoothly. This role offers the perfect blend of healthcare administration, patient interaction, and the satisfaction of knowing your work directly contributes to mental health services in the community. Responsibilities • Serve as the primary phone contact for patients, ensuring prompt and professional response to all incoming calls during business hours • Manage comprehensive medical billing processes including insurance claim submissions and follow-up procedures • Investigate and resolve denied insurance claims through systematic follow-up and problem-solving • Conduct thorough insurance benefit verification and patient information validation • Actively pursue outstanding payments and manage accounts receivable with professionalism and persistence • Process secure credit card payments while maintaining strict confidentiality protocols • Provide comprehensive administrative support and receptionist services to enhance practice operations • Maintain absolute patient confidentiality and ensure full HIPAA compliance in all activities and communications Requirements • Proven experience in medical billing processes and insurance claims management • Strong working knowledge of HIPAA compliance requirements and healthcare privacy protocols • Availability to work during US daytime hours with reliable internet connection for remote work • Demonstrated experience handling sensitive medical and financial information with discretion • Excellent verbal communication skills for professional patient interactions via phone • Outstanding reliability and dependability - this practice needs someone they can count on consistently • Previous administrative and receptionist experience in healthcare settings preferred • Familiarity with mental health billing practices and procedures is highly valued • Comfort working in a secure, HIPAA-compliant virtual environment with access to sensitive patient data Benefits Independent Contractor Perks: • Permanent work from home • Immediate hiring • Steady freelance job Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process. ZR_28228_JOB