$40K - 60K a year
Manage referral processes, verify insurance eligibility, prepare and follow up on prior authorizations, communicate between patients and providers, and resolve authorization issues.
Prior medical insurance verification and prior authorization experience in healthcare, knowledge of insurance plans, strong communication and organizational skills, and ability to handle sensitive patient data under HIPAA.
This is a remote position. Schedule: • Monday to Thursday, 7:00 AM – 6:00 PM (Visalia, California, USA) with a 1-hour lunch break (10 hours per day). • Total Paid Working Hours per Week: 40 hours. Responsibilities: • Manage Referrals: Handle the end-to-end referral process, from initial request to appointment scheduling. • Insurance Verification: Verify patient insurance eligibility, benefits, and coverage for requested services, specialist visits, and procedures. • Prior Authorizations: Prepare, submit, and diligently follow up on prior authorization requests with various insurance companies in a timely manner. • Communication Hub: Act as a liaison between patients, referring physician offices, specialty clinics, and insurance carriers to communicate statuses and resolve any issues. • Documentation: Maintain meticulous and accurate documentation of all referral and authorization activities. • Problem Resolution: Investigate and address any authorization denials, coordinating appeals or peer-to-peer reviews when necessary. Requirements: • Must have prior experience in a medical or healthcare setting with direct responsibility for medical insurance verification and the prior authorization process. • Knowledge of different insurance plans (e.g., HMO, PPO) and their referral/authorization requirements. • Exceptional attention to detail and superior organizational skills. • Excellent professional written and verbal communication abilities. • Ability to work independently, manage time effectively, and handle sensitive patient information with strict adherence to HIPAA guidelines. • Prior experience with insurance portals is a plus. Independent Contractor Perks • HMO Coverage for eligible locations • Permanent work-from-home • Immediate hiring ZR_28448_JOB
This job posting was last updated on 10/13/2025