$70K - 90K a year
Optimize and personalize customer support experience, advocate for customer needs, maintain records, act as liaison, and coordinate customer meetings.
Bachelor’s degree or equivalent experience with 5+ years related experience or Master’s plus 3 years.
Job Description: • Optimize and personalize customer’s reactive and proactive support experience • Advocate customer requirements driving swift resolution • Maintain accurate record of customer activities • Act as technical liaison within support organization • Coordinate recurring meetings with customers to review support requests Requirements: • Bachelor’s degree • Relevant years of experience in lieu of a degree may be considered • 5+ years of related experience or Master's plus 3 years Benefits: • Medical, dental and vision plans • 401(K) participation including company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company paid holidays • Paid sick leave and vacation time • Paid Family Leave and other leaves of absence
This job posting was last updated on 10/21/2025