via Remote Rocketship
$NaNK - NaNK a year
Drive technical impact, resolve complex issues, and act as a technical advisor to clients and management.
Requires 12+ years of IT experience, advanced troubleshooting, and ability to interface with executive clients, with a bachelor's or master's degree.
Job Description: • Drive and measure the impact of relevant sales messaging into the territory and target accounts to drive pipeline • Perceived by the customer as being both customer centric and solutions oriented, bringing tangible value in terms of industry/technical experience, knowledge, and expertise • Speak from experience and offer insight on successes and failures relative to the customer's industry and/or objectives that substantiate this role and provides its value • Resolve complex critical business and technical issues affecting the client • Act as an advisor to management and customers on advanced technical studies Requirements: • Bachelor's degree or global equivalent in Computer Science or a related degree • Master’s degree preferred • Minimum 12 years (10 years with a Masters degree) of IT experience either in architecture, development, operations or security • Proven ability to handle escalated situations and brings challenging technical problems to a satisfactory resolution • Ability to interface with customer onsite both at a technical and executive level • Proven comprehension of solutions and how they are designed to be integrated into the customer environment • Extensive troubleshooting skills of solutions and integrations Benefits: • Medical, dental and vision plans • 401(K) participation including company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company paid holidays • Paid sick leave and vacation time
This job posting was last updated on 12/11/2025