Broad Management Group LLC

Compensation

Full Description

Description Job Title: Operations Associate Department: Operations Reports To: VP of Operations Location: Corporate Office – Montvale, NJ FLSA Status: Full-Time, Non-Exempt ________________________________________ Position Summary The Operations Associate provides administrative, analytical, and training support to the Operations Department to ensure the smooth and efficient functioning of property operations across the portfolio. This role assists with data collection, reporting, project tracking, communication with property teams, and follow-up on operational initiatives. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, team-oriented environment. ________________________________________ Key Responsibilities • Provide day-to-day support to the Operations Department in managing property-level and corporate initiatives. • Track and follow up on operational tasks, ensuring deadlines and standards are met. • Assist with compiling reports, spreadsheets, and data from multiple systems (e.g., Rent Manager, Smartsheet, Paylocity) for review by senior management. • Maintain and update operational trackers, property rosters, and performance reports. • Support Regional and Property Manages with documentation, scheduling, and special projects. • Participate in and conduct training sessions on various aspects of operations, including policies, procedures, and system use, to promote standardization and consistency across the portfolio. • Review property reports for accuracy and follow up on missing information. • Help monitor compliance with company standards, policies, and procedures. • Participate in process improvement projects and assist in implementing operational best practices. ________________________________________ Qualifications • Bachelor’s degree preferred or equivalent combination of education and experience. • 2+ years of administrative, operations, or property management experience preferred. • Strong organizational skills with excellent attention to detail. • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint); experience with Rent Manager or similar property management software a plus. • Excellent written and verbal communication skills. • Ability to manage multiple priorities and work collaboratively across departments. • Strong analytical and problem-solving skills. • A proactive, positive attitude and a strong sense of accountability. • Comfortable presenting and assisting in training sessions. ________________________________________ Company Culture At Broad Management, we believe that excellence in operations starts with people who care. Our Operations team is driven by collaboration, innovation, and a shared goal of supporting our properties and residents through service, efficiency, and continuous improvement. #HP