British American Household Staffing

Compensation

Full Description

In search of a Head of Personal Assistants who will oversee a team of 6–7 PAs supporting a high-profile family with significant international business interests. This role is based in New Jersey and requires a hands-on leader who can guide daily operations, ensure seamless support for the principals, and maintain exceptional service standards. The position involves managing complex schedules, coordinating across a large household team, and responding swiftly to shifting priorities in a fast-paced environment. Some travel and availability outside standard business hours may be required. Team Leadership & Workflow Management • Lead, mentor, and supervise a team of high-performing Personal Assistants. • Delegate tasks efficiently, monitor workload balance, and ensure deadlines are consistently met. • Build a collaborative, supportive team culture rooted in professionalism, discretion, and attention to detail. • Act as the primary escalation point for the PA team, offering guidance and resolving issues promptly. Household & Operational Oversight • Coordinate closely with a domestic team of 15–20 staff to maintain smooth household operations. • Serve as a strategic partner and trusted point of contact for the family, ensuring real-time awareness of day-to-day needs and priorities. • Identify gaps, anticipate challenges, and proactively introduce solutions to maintain a high standard of service. Scheduling, Logistics & Travel • Oversee intricate international and domestic schedules, including business commitments, personal appointments, and private travel. • Ensure alignment across the PA team, adapting swiftly to last-minute updates and changes. • Manage logistics for principals and staff to guarantee punctual, precise, and seamless execution. Event & Vendor Management • Lead planning and delivery of sophisticated personal events, ensuring every detail reflects the principals’ preferences and lifestyle. • Manage relationships with global vendors, venues, and service providers to secure exceptional results. • Maintain confidentiality and act with impeccable judgment in all interactions. • Prior experience supporting UHNW families or working in demanding, highly confidential environments. • Strong background leading support teams, including training, performance management, and workflow development. • Exceptional organizational instincts with a proactive, solutions-oriented approach. • Fluent in both English and Russian. • Experience coordinating large-scale events, managing complex travel logistics, and overseeing multi-layered schedules. • Comfortable operating at the intersection of personal and corporate spheres, with the ability to balance both gracefully. • Adept at building trust with principals and serving as an advisor on team structure, vendor partnerships, and operational improvements. • Based in New Jersey or willing to relocate. • Authorization to work in the United States. • Ability to exercise discretion and maintain strict confidentiality in all matters. • Demonstrated capability to manage pressure, respond quickly to evolving priorities, and lead teams with both authority and empathy. • Competitive compensation starting around $185k and will go up plus a comprehensive benefits package. • Opportunity to join a respected, long-term team in a highly supportive environment. • Recognition for excellence and professional growth opportunities within a dynamic global setting. • A unique, influential role supporting a family leading a successful international enterprise.