Brilliant Corners

Compensation

Full Description

Location: Los Angeles Salary: $120,000 to $135,000 per year Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Position Summary The Associate Director of HR Operations plays a pivotal role in ensuring the smooth, compliant, and effective functioning of HR systems and processes across the organization. This role oversees HR Operations and Compliance, HRIS implementation and management, benefits administration, and data analytics and reporting, ensuring alignment with legal and contractual requirements as well as organizational culture. The Associate Director is a systems thinker who can execute major initiatives and projects while balancing day-to-day operational execution with long-term strategic improvements. They are results- and solutions-oriented, with demonstrated expertise in organization, system administration, and operational design. This role works closely with HR leadership, Finance, program leaders, and external partners to strengthen operational infrastructure while effectively supporting BC’s unionized workforce. Position Responsibilities HR Operations & Compliance Oversee HR operations including benefits administration, timekeeping, leaves of absence, and employee data management. Also, partnering with Payroll management to ensure consistency and continuity of payroll cycles regarding Union members. Ensure compliance with federal, state, and local labor laws (CA focus) as well as internal policies. Lead audits of HR files, I-9 compliance, wage and hour practices, and leave administration. Partner with Finance on payroll reconciliation, retirement plan compliance, and benefits reporting. Union Relations & Collective Bargaining Serve as a point of contact for HR operations liaison for matters related to BC’s Union dues and ensuring consistency compliance. Interpret and apply union contract provisions in partnership with HRBPs, Payroll, and program leaders, ensuring compliance and accuracy in union related changes and activities. Partner with Employee Relations team to support grievance tracking and reporting. Prepare data and analysis relating to Employee relations, Workers’ comp, LOA’s for trends. Systems Process Improvement Lead optimization of HRIS, payroll, and timekeeping systems (e.g., Paycom or successor system). Design and implement scalable HR workflows, support system integrations and consistency across departments and programs. Assist in developing dashboards and reports to provide leadership with actionable workforce insights. Contribute to identifying and resolving gaps in processes, with an eye toward efficiency, compliance, and employee experience. Leadership & Team Development Supervise and mentor HR Operations staff, ensuring clarity of roles, cross-training, and professional growth. Foster a culture of accountability, collaboration, and service orientation within the HR Operations team. Partner with ADHR Strategy and HRBPs, and leadership to ensure alignment across all People Ops functions. Required Bachelor’s degree in human resources, Business Administration, or related field. 5 to 7+ years of progressive HR experience, including 2+ years in HR operations or compliance leadership. Experience supporting unionized workforces and applying CBA preferred. Preferred SHRM-CP/SHRM-SCP, PHR/SPHR, or related certification. Nonprofit or social services sector experience. Experience managing vendor relationships (payroll providers, benefits brokers, HR tech vendors). Knowledge, Skills and Abilities Deep working knowledge of California employment law, wage/hour regulations, and union contracts, with the ability to translate requirements into compliant operational processes and system configurations. Advanced technical expertise in HRIS and payroll platforms, including system architecture, configuration, integrations, data governance, audit controls, and advanced Excel-based analytics and reporting. Demonstrated ability to design, document, and govern complex HR operational workflows, ensuring efficiency, accuracy, scalability, and effective use of system capabilities. Proven experience leading large-scale HR operations initiatives and system implementations, including requirements gathering, stakeholder alignment, risk mitigation, and execution tracking. Strong operational discipline with the ability to maintain system integrity, compliance, and service continuity during periods of organizational change, system transitions, or resource constraints. Core Competencies Dealing with Ambiguity: Remains productive and effective in uncertain, rapidly changing situations by quickly analyzing information to adapt approach. Demonstrates flexibility, composure and good judgment despite challenges Building Effective Teams: Builds cohesive, high-performing teams through collaboration, positive culture, coaching, cross-functional work, and recognition of successes Priority Setting: Focuses on highest impact priorities advancing strategic objectives. Aligns resources, eliminates roadblocks, and provides direction through a compelling vision Managing through Systems:Designs and implements systems, processes and infrastructuresenabling effective execution, oversight, empowerment and accountability. Drives results through indirect influence and continuous improvement Organizational Values Humanity:Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience. Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection. Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation. Salary range for this position is $120,000 to $135,000 annually. This position is being offered at $120,000 to $135,0000 annually. Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. We will consider for employment qualified applicants with arrest and conviction records. Health Care Plan (Medical, Dental, & Vision) Retirement Plan (With 5% Match) Life Insurance (Basic, Voluntary and AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Training & Development Wellness Resources Hybrid Work