Brightspeed

Compensation

Full Description

Job Description: • Own the end-to-end Fiber Internet product for Brightspeed • Define the vision, roadmap, and in-market performance for speed tiers, equipment, value-added services, and customer experience • Translate customer and market insights into a prioritized backlog and lead cross-functional delivery • Help deliver a differentiated, reliable, and scalable Fiber portfolio that customers love • Collaborate with E-commerce and Call Center Operations to protect CX and optimize conversion • Maintain competitive intelligence and inform price/value and go-to-market moves Requirements: • 7+ years in product management for telecom/ISP or adjacent subscription services (fiber preferred) • Proven backlog ownership and agile delivery with cross-functional teams (IT/Engineering, CX, Sales, Field, Network) • Strong commercial and analytical skills (business casing, experimentation; SQL/BI a plus) • Experience with catalog/offer engines, order orchestration, billing/provisioning, and CPE/Wi-Fi hardware roadmaps • Familiarity with AI/automation use cases (propensity, recommendations, anomaly detection, agent-assist) • Clear communicator with executive presence; excels at 80/20 decisions and change leadership Benefits: • competitive medical, dental, vision, and life insurance • employee assistance program • 401K plan with company match • paid time off • overall wellness through physical, emotional and financial health