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Brightspeed

Brightspeed

via Remote Rocketship

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Business Process Transformation Manager

Anywhere
full-time
Posted 11/19/2025
Verified Source
Key Skills:
Program Management
Leadership
Sales Enablement
Change Management
Stakeholder Management
Project Planning
Risk Management
Communication
Analytical Skills

Compensation

Salary Range

$120K - 160K a year

Responsibilities

Lead cross-functional projects, manage stakeholders, oversee testing and change management, and drive strategic initiatives in telecom.

Requirements

10+ years telecom experience, 7+ years leadership/program management, PMP or SCRM certification, strong communication and analytical skills.

Full Description

Job Description: • Coordinate with business leaders and stakeholders to understand business problems, current state process, and technology opportunities/ limitations • Act as a trailblazer to drive cross-functional discovery and decision-making • Develop and document business and systems requirements • Take ownership of issues and gaps identified through your discovery; and creatively drive resolution • Drive key strategic projects as identified by Senior leadership including product launch, system transformation, or position re-engineering • Drive technical and process efficiencies as Brightspeed migrates to a new system stack • Champion changes for improved internal user and customer experience • Develop and execute change management and communication plan • Oversee testing schedules, testing logistics, test plans, issues, and resolutions • Provide project management direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team • Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project • Proactively manage change control and communicate impact in project scope, identify issues, and devise contingency plans • Identify and manage project dependencies and critical paths while maintaining accurate project plans with real-time milestone, task, and project health data Requirements: • 10+ years’ experience in Enterprise and/or Wholesale Telcom experience • 7+ years’ experience in leadership or program management experience • Strong experience leading Sales enablement programs/projects • Bachelor’s degree, PMP, or SCRM Master certification • Excellent verbal and written communication skills to facilitate clear and effective communication with team members, stakeholders, and clients • Strong leadership qualities to guide and inspire teams, foster collaboration, and drive project success • Effective time management skills to prioritize tasks, meet deadlines, and keep projects on schedule • Proficient in managing relationships with diverse stakeholders, including clients, team members, and executives, to ensure project alignment with organizational goals • Strong analytical and problem-solving skills to address issues promptly and find creative solutions to overcome obstacles Benefits: • competitive medical, dental, vision, and life insurance • employee assistance program • 401K plan with company match • paid time off

This job posting was last updated on 11/24/2025

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