brightfin

Compensation

Full Description

Job Description: • Develop and enhance ServiceNow applications, workflows, UI policies, business rules, integrations, and custom components following platform best practices. • Build and maintain ServiceNow Portal components (Angular/Seismic) where applicable. • Create scalable, maintainable technical solutions to solve complex business problems. • Configure and extend modules such as ITSM, CMDB, Asset, App Engine, and custom scoped applications. • Design, implement, and optimize data models, forms, ACLs, client/server scripts, UI actions, and Flow Designer automations. • Investigate, triage, and resolve client and operational issues, performing root cause analysis and implementing long-term solutions. • Maintain detailed documentation of configurations, development work, and system behaviors. • Work directly with clients, product managers, operations, and project management to define requirements and ensure timely delivery of solutions. • Participate in Agile ceremonies, sprint planning, code reviews, and knowledge sharing within the engineering team. Requirements: • 2-4+ years of hands-on ServiceNow development and administration experience. • Experience supporting or developing within ITSM, CMDB, Asset, App Engine, or Portal modules. • Experience developing with JavaScript on the ServiceNow platform, including Script Includes, Business Rules, Client Scripts, and UI policies/actions. • Strong understanding of ServiceNow architecture, scoped applications, update sets, and release management. • Experience with REST/SOAP integrations, Flow Designer, and Integration Hub. • Familiarity with web technologies: JavaScript, HTML, AngularJS, JSON, XML, and API-driven development. • Bachelor’s degree in computer science, Information Systems, Engineering, or equivalent practical experience (preferred). • ServiceNow certifications (Admin, CAD, CIS-App Engine, CIS-ITSM). • Experience with DevOps, CI/CD pipelines, or automated testing frameworks within ServiceNow. • Experience integrating ServiceNow with external systems (Jira, Workday, AWS, etc.). Benefits: • Comprehensive health, dental and vision benefits package. • Paid time off. • Work-life balance and taking time for yourself. • 401K with employer match.