Bridge

Compensation

Full Description

Job Description: • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements as it relates to client campaigns • Communicate and collaborate with internal teams regarding campaign delivery data pertinent to client and business goals • Efficiently managing client Insertion Order data within our sales tools • Development of client audience creation request submissions within our system • Support and advocate on day-to-day inquiries and requests to improve efficiency and value in the use of Bridge’s platform • Provide product department/developers with customers’ feedback to help identify potential new features or products • Work with the product team to ensure that proprietary platform development aligns with client requests and requirements • Serve as a trusted technical advisor for our clients and help them achieve strong technical use of the Bridge’s products and platform • Ensure proper internal tools are utilized for the lifecycle of campaigns from flawless launch through timely billing • Become the subject matter expert on the Bridge platform and services in order to train, consult, and field questions from our customers • Advocate for the needs of our customers and raise critical customer concerns internally and mobilize resources to resolve issues; monitor product usage and provide actionable insights and recommendations on opportunities for improvement • Understand the needs, growth opportunities, and pain points of specific accounts and partner with sales, product, and operations to recommend solutions to spur account growth. Requirements: • Bachelor’s degree, ideally in Business Management, Marketing, or similar field • At least 2 years of relevant experience in digital marketing with an agency, brand, and/or top online publisher required • Highly proficient in Excel; familiarity with JIRA and Google Analytics • Excellent time management and project planning skills • Proven track record of managing multiple projects simultaneously • A critical thinker with top-level problem-solving skills • Able to analyze data and provide insights. Benefits: • An opportunity to work with and directly impact our organization’s growth and revenue • An opportunity to work with the latest technology • Professional growth and development • Competitive salary and compensation structure and benefits • An enjoyable and evolving culture in a forward-thinking company