Bowman Williams

Compensation

Full Description

IT Support Engineer (Tier 2.5) MSP: We are seeking a Mid-Senior level IT Support Specialist who is skilled in ConnectWise, Windows servers, Azure, Hyper-V, VMware, Firewalls, TCP/ IP, DHCP, and DNS. The ideal candidate is a team player, able to hit the ground running, an excellent communicator and client relationship builder. The IT Support Engineer will be joining a customer-service driven MSP focused on "white glove" support. This MSP is well structured with respect to operations/ procedures, is big on automation, and has an extremely low turnover rate. They truly care for their employees and place a major emphasis on work life balance so much so they do not have any 24/7 clients compared to other MSP's. IT Support Engineer (Tier 2.5) MSP Responsibilities: • Microsoft 365 administration & migration support • Azure infrastructure (design, implementation, management) • System Administration (Windows Servers) • Security & compliance to safeguard infrastructure • Backup & disaster recovery • Network Infrastructure management (configure firewalls, provide support) IT Support Engineer (Tier 2.5) MSP Requirements: • 3+ years of Microsoft cloud administration • 3+ years of experience working for a Managed Service Provider REQUIRED* • In-depth knowledge of Azure Networking, Azure Active Directory, Azure Storage, Azure Virtual Machines • Experience with backup & disaster recovery • Experience migrating clients over to the cloud • Experience with VMware • Experience with ConnectWise • MCSE, MCSA, CCNA, AZ-400 a major plus IT Support Engineer (Tier 2.5) MSP Benefits: • Salary: $80,000-$100,000 • Medical, Dental, Vision insurance • PTO + Company paid holidays • 401k+ 3% match • Employee growth plans & certification reimbursement • Opportunity to work heavily in cloud technology