Boutique Recruiting

Compensation

Full Description

A U.S.-based arm of an international company is growing fast and adding a Field Service Instrumentation Technician to support its Pennsylvania customer base. This role is the heartbeat of the service operation: performing calibration, maintenance, troubleshooting, and field support on high-precision water-quality instrumentation used in power, semiconductor, pharmaceutical, and municipal water facilities. It’s hands-on, independent, and built for someone who owns their craft, communicates with confidence, and delivers an exceptional on-site customer experience. They want a technician who understands instrumentation, embraces travel, and can step into a role where precision and professionalism matter every day. Field Service Instrumentation Technician Responsibilities • Perform scheduled maintenance on company analyzers, including cleaning, calibration, component replacement, and full system checks • Troubleshoot both company-manufactured and third-party water-quality instruments at customer locations • Support new equipment installations and ensure seamless integration with customer PLC/SCADA systems • Provide on-site guidance and training so customers understand and operate their equipment effectively • Manage weekly travel schedules and communicate all arrival times directly with customers • Prepare clear and accurate service reports following each trip • Maintain travel logs and documentation for service activity and expenses • Identify potential service contract needs and support upselling opportunities • Represent the company with professionalism, technical accuracy, and strong customer rapport • Travel throughout Pennsylvania and surrounding regions, including regular overnight stays Field Service Instrumentation Technician Requirements • Minimum 1 year of field-based technical experience • 2+ years of customer-facing interaction • Instrumentation calibration experience is required regardless of industry • 2 - 5 years of calibration experience • Ability to diagnose mechanical, electrical, or analytical instrumentation issues • Comfortable with frequent travel and independent work in the field • Strong communication skills and a reliable customer-service mindset • Valid driver’s license; ability to pass background and drug testing, including marijuana • Degree not required if experience demonstrates technical proficiency Benefits • Commission opportunities for service contract referrals: • Health insurance with employee-only premiums starting at $0 • 401(k) with employer match • Generous PTO + 9 paid holidays • Company phone provided • Mileage reimbursement at $0.70/mile, tax-free; rental cars, hotels, flights, and daily travel expenses covered If you are a tech-forward problem solver who thrives in the field, communicates clearly with customers, and wants to build expertise with industry-leading water-quality instrumentation while supporting rapid expansion across the Pennsylvania region, apply now!