Boss Truck Shops, Inc

Compensation

Full Description

Overview The Technician Training Manager is responsible for leading the development, implementation, and continuous improvement of training programs for technicians across the organization. This role manages a team of trainers, oversees the creation of engaging and effective training content, and ensures technicians are equipped with the skills and knowledge needed to perform at a high level. The ideal candidate is a strategic thinker with a passion for workforce development, hands-on technical knowledge, and strong leadership capabilities. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Leads and manages a team of technician trainers, provides coaching, support, and performance feedback. Designs, develops, and maintains technician training programs, including onboarding, upskilling, and certification pathways. Collaborates with operations, safety, and technical teams to identify training needs and align content with business goals. Oversees the creation of training materials such as manuals, e-learning modules, videos, and hands-on labs. Implements and manages learning management systems (LMS) and other training delivery platforms. Monitors technician training effectiveness through assessments, feedback, and performance metrics; adjust programs as needed. Ensures compliance with industry standards, safety regulations, and company policies. Stays current with industry trends, tools, and best practices in technician training and adult learning. Maintains and develops vendor relationships that pertain to technician scope. Provides friendly and competent customer service. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: Directly supervises up to six team members. Qualifications Education and/or Experience (include certs or licenses needed): Associate’s degree in education, Technical Training, Business, or a related field (or equivalent experience). Current ASE certifications in T2-T8 or able to obtain within one year of employment. 5+ years of experience in technical training, workforce development, or technician operations. 2+ years of experience in leadership or management role. Certifications in fabrication or 3+ years of experience in welding is preferred. Minimum Qualifications: Strong understanding of adult learning principles and instructional design. Experience with LMS platforms and digital training tools. Proficiency in Microsoft Suite and proprietary systems for the transportation industry. A leadership style that encompasses passion for coaching, mentoring, and developing others. Organizational agility—comfortable navigating change, ambiguity, and shifting priorities. Excellent communication skills, both verbal and written, with the ability to engage and inspire diverse audiences. Ability to travel is needed to support training initiatives across locations. Valid Driver’s license and insurable to drive. Must be able to communicate in English. – IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Technician Training Manager to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl. Physical attendance at the primary work location is required.