via Workday
$96K - 146K a year
Lead and develop global change management strategies, communication, training, and stakeholder engagement for SAP S/4HANA implementation.
Requires 5+ years in organizational change management, experience with enterprise transformations, and strong communication skills.
Senior Change Management & System Integration Specialist Company: Boeing Distribution, Inc. Boeing Global Services (BGS), Distribution Services, is looking for a Senior Change Management & System Integration Specialist to join our team in Hialeah, FL, Chandler, AZ, Long Beach, CA or O Fallon, MO. Role Summary Lead and own the creation, operationalization, and governance of a global communication, training, and engagement strategy from an Organizational Change Management (OCM) perspective for the SAP S/4HANA integration across Boeing Distribution. Act as the senior OCM lead on the team defining enterprise communications, enabling end-user adoption, coordinating global training and engagement plans, and ensuring alignment of business information requirements, data governance, and system readiness activities across value streams. Scope This role leads enterprise-level OCM activities across Boeing Distribution, partnering with program leads, enterprise enablement, data governance, technical teams, and value stream leaders. The role will drive strategy and execution for communication, training, and stakeholder engagement, and will also coordinate incident RCA remediation communication, enterprise regression testing communications, and cross-functional issue management communications. This position is accountable for establishing standardized approaches, governance, and measurable adoption outcomes globally. Position Responsibilities: Develop and operationalize a global OCM strategy for communication, training, and engagement for SAP S/4HANA across all value streams. Lead design and delivery of role-based training curricula, learning pathways, tip sheets, quick reference guides, and refresher programs in partnership with Subject Matter Experts (SMEs) and Super Users. Author and manage enterprise communication plans, channels, portal content, and cadence (including executive communications and web portal updates) to ensure consistent, timely messaging. Lead change activities identified through incident RCAs, iDoc trend analyses, and CR prioritization — coordinating remediation communications and adoption actions across technical and functional teams. Own governance for regression testing communications and readiness messaging; ensure stakeholders are prepared and test outcomes are communicated and socialized. Partners with Master Data Governance and data architecture leads to translate policy and process changes into clear end-user guidance and training. Mentor and lead other OCM team members (IC levels 1–3); act as the senior escalation point for OCM-related issues and stakeholder concerns. Maintain OCM artifacts: communication plans, training curricula, portal content, adoption metrics, RCA communications, and post-implementation sustainment plans. Provide monthly executive reporting on various OCM topics which may include adoption, communications effectiveness, training completion, incident trends, and recommended continuous improvement actions. Core Competencies Strategic thinker with strong execution focus. Exceptional stakeholder engagement and executive presence. Strong facilitation, training design, and adult-learning awareness. Analytical orientation — able to interpret adoption metrics and trend data to recommend actions. High collaboration and influencing skills; ability to work across global teams and cultures. Resilient, adaptable, and comfortable managing ambiguity in large transformations. Deliverables Global OCM strategy and operational plan (communication, training, engagement, and sustainment) for SAP S/4HANA. Role-based training curricula, learning pathways, and content artifacts (tip sheets, quick reference guides, portal pages). Communication calendars, templates, and updated enterprise web portal content. RCA communication and remediation governance artifacts for enterprise-impacting incidents. Enterprise regression readiness communications and evidence of stakeholder engagement. Quarterly executive-level performance report with adoption KPIs and recommended actions. Knowledge transfer sessions, training schedules, and recorded/on-demand training assets. Basic Qualifications (Required Skills/Experience): Bachelor’s degree in Business, Organizational Psychology, Communications, Information Systems, or related field. 5+ years of progressive experience in Organizational Change Management, communications, or enablement with a preference of enterprise-level program transformations (preferably SAP S/4HANA or comparable ERP transformations). Demonstrated experience creating and operationalizing global communication and training strategies, including web portal web content management. Proven ability to lead and influence cross-functional stakeholders and senior leaders without direct authority. Experience with incident RCA communications, regression/readiness communications, and coordinating remediation messaging. Strong written and verbal communication skills; experience developing executive-level reports and dashboards. Experience mentoring and leading OCM practitioners. Preferred Qualifications (Desired Skills/Experience): Change Management certification (Prosci, ACMP) and/or Project Management certification (PMP or equivalent). Prior SAP S/4HANA implementation experience (especially in distribution, logistics, or manufacturing). Experience with Master Data Governance concepts and translating data/policy changes into end-user guidance. Experience with eLearning tools, constant contact and web portal content management. Travel: This position may require traveling up to 20% of the time. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $96,000.00 - $146,000.00 Language Requirements: Not Applicable Education: Bachelor's Degree or Equivalent Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program The position is contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish) This site is for current Boeing Subsidiary Employees. If you are not a current Boeing Subsidiary Employee, you should not apply at this site. Please navigate to jobs.Boeing.com to apply to open positions for external applicants. If you are a direct Boeing employee please navigate to "Find Jobs" in Workday. Boeing is committed to protecting, connecting and exploring our world and beyond, safely and sustainably. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment that’s welcoming, respectful and inclusive of every teammate, with great opportunity for professional growth. Find your future with us.
This job posting was last updated on 12/12/2025