BNY
via Eightfold
Vice President, Production Services Application Support- (Remote)
Compensation
$90K - 130K a year
Responsibilities
Lead technical triage and support for critical applications, troubleshoot production issues, drive root cause analysis, and facilitate continuous improvement in a global matrixed team.
Requirements
8-10 years IT experience with scripting skills, preferably in financial services, bachelor's degree in computer science or related field, and ability to support critical applications and disaster recovery.
Full Description
Ability to interact with all levels of an organization, including management Experience with Linux shell scripting / PERL scripting preferred Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus. IBM MQ, MQ Appliance, MQIPT, MQ on Mainframe. Must support highly critical applications. Excellent Microsoft Office skills Lead technical triage activities for Low to medium severity incidents Complete critical requests on demand to support and weekend coverage of our clients and application. Troubleshoot complex production issues, leverage partner teams and learn from Subject Matter Experts. Drive efforts to find root cause as part of problem management process. Facilitate continuous improvement to increase stability, client delight and operational excellence. Able to be successful in a matrixed structure with a globally dispersed virtual team. Involve in Disaster Recovery Activity. Preferred: StoreFront, App Connect (Formerly IBM Integration Bus - IIB), SharePoint, JIRA, ServiceNow
This job posting was last updated on 11/25/2025
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