via Eightfold
$Not specified
Manage and optimize platform operations, develop metrics, ensure compliance, and lead change initiatives.
10-12 years of experience in operations, management experience, relevant licenses (Series 7/24), and familiarity with financial operations and regulations.
Execute the Operations strategy for the Platform by planning and day-to-day management of the Operations teams within the SDGs Implement comprehensive set of Operations metrics covering client deliverables, unit costs, efficiency benchmarks, and Key Risk Indicators Ensure Operations meets the quality, efficiency, and productivity standards and goals set by the Operations Practice and Platform EPO, as measured by Operations metrics Implement and enforce the Operations policies, procedures, and best practices of the Operations Practice and ensure compliance with relevant guardrails and regulations Collaborate and communicate with other managers within PODs and SDGs to align on objectives and OKRs Develop and execute effective communication strategies to inform, educate, and inspire the Operations teams about the change initiatives and their benefits Provide coaching and guidance to the Operations teams to facilitate the adoption and integration of change initiatives and address any issues or challenges that may ariseRun the bank Bachelor's degree in a related discipline or equivalent work experience required. Applicable local/regional licenses or certifications as required by the business 10-12 years of total work experience with at least 1-2 years of management experience preferred Series 7 and Series 24 FINRA licenses preferred Experience in DTC, Fed, or Non-US Market clearance and settlements operations preferred Prior hands-on experience with AI prompting and automation projects highly preferred Operations experience required, with Agile experience preferred Ability to travel as needed Background in process re-engineering and experience leading large, diverse teams Familiarity with relevant regulations and operations standards. Strong communication and collaboration skills Ability to provide constructive feedback and build effective teams Highly proficient in data literacy and data management Problem-solving passion for changing status quo and driving out-of-the-box ideas Non-hierarchical, transparent, trusting, trustworthy Eagerness to ‘roll up the sleeves' in execution and learning; pushes the team to do the same
This job posting was last updated on 1/18/2026