BNY
via Eightfold
Director, Client Service Executive
Compensation
$120K - 200K a year
Responsibilities
Provide Level 2 & 3 support including escalations and client due diligence while liaising with senior stakeholders.
Requirements
10+ years in wholesale banking operations, strong communication skills, proficiency in Microsoft Office, and certifications in Operational Excellence or Six Sigma preferred.
Full Description
Provide Level 2 & 3 support: Escalations, Client Due Diligence, etc. reporting to Global Head, and Liaising w/Service Directors, Segment Heads, key stakeholders, etc. Bachelor's degree or the equivalent combination of experience (Banking/Financial) is required 10+ years of total work experience; diverse experience in Service & Operational Wholesale Banking Industry Self-motivated with proven commitment to client focus and lean thought process Strong communication skills; written, verbal and effective listening skills Ability to be cross-fungible and multitask under pressure Able to adapt to changing environment and business/organizational demands Deep understanding of traditional wholesale banking products, such as: Domestic/International Clearing methods, Receivables/Payables, Wires, ACH, Checks, Lockbox, Faster Payments, etc. Certification in Operational Excellence and/or Six Sigma a plus Proficient in Microsoft Office suite
This job posting was last updated on 12/8/2025
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