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The Case Administrator Coordinator is responsible for supporting and maintaining the coordination of daily operations, particularly in outpatient utilization review cases. This includes pulling data from multiple systems and creating detailed reports on member healthcare spending and high-cost claims.
Candidates must be graduates of an accredited school of Licensed Practical Nursing or Licensed Vocational Nursing with three years of experience in managed care, healthcare, or insurance. They should possess strong communication skills, the ability to handle confidential information, and an active LPN/LVN licensure.
Summary Responsible for supporting and maintaining the coordination of daily operations of assigned area. Interfaces with the medical management on a regular basis to work more complex UR cases for the outpatient UR function. Description National Alliance – one of BlueCross BlueShield's South Carolina subsidiary companies. This position is full time (40 hours/week) Monday-Friday and will be fully remote (South Carolina W@H) One week of onsite training required at 4101 Percival Rd Columbia, SC 29229, followed by three weeks of remote training with the team What You'll Be Doing: This role is all about reporting! You'll be pulling data from multiple Blue Cross systems (Rumba, Blueview, Cohere) and creating detailed reports that summarize member healthcare spending and high-cost claims. It's a very structured, repetitive role—think consistent daily tasks with clear processes and deadlines. If you thrive on routine and accuracy, you'll do great here! Proficient in Excel (this is a must—you'll be working in spreadsheets daily!) Detail-oriented with strong written communication skills Self-motivated and excellent at time management What You Will Do: Maintains the outpatient authorization process to include ensuring benefit coverage, reviewing/determining eligibility, reviewing of established utilization review criteria, interpreting rules/regulations. Completes authorization by following established policies/procedures. Reviews interdepartmental requests and medical information to complete utilization process. Documents process used and decision in the appropriate system in accurate/timely manner. Establishes/maintains effective business relationships with primary care physician offices, other providers of health services. To Qualify for This Position, You Will Need: Graduate of Accredited School of Licensed Practical Nursing OR Licensed Vocational Nursing. Three years managed care in healthcare, physician's office, OR insurance company setting. Ability to work independently, prioritize effectively, and make sound decisions. Good judgment skills. Demonstrated customer service and organizational skills. Demonstrated oral and written communication skills. Ability to handle confidential OR sensitive information with discretion. Active, unrestricted LPN/LVN licensure from the United States and in the state of hire, OR active compact multistate unrestricted LPN license as defined by the Nurse Licensure Compact (NLC). Microsoft Office. What We Can Do for You 401(k) retirement savings plan with company match. Subsidized health plans and free vision coverage. Life insurance. Paid annual leave – the longer you work here, the more you earn. Nine paid holidays. On-site cafeterias and fitness centers in major locations. Wellness programs and healthy lifestyle premium discount. Tuition assistance. Service recognition. Incentive Plan. Merit Plan. Continuing education funds for additional certifications and certification renewal. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. 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This job posting was last updated on 10/17/2025