Blue Cross Blue Shield Kansas

Compensation

Full Description

Under the general direction of the Supervisor, Service Desk, the Information Technology Training and Enablement Specialist responsible for the design, development, implementation, and management of comprehensive information technology training programs that serve both the IT division and the broader organization. This role aligns training and initiatives to enable employees to adopt new and emerging technologies, identify skill gaps and targeted training solutions that enhance technical proficiency, user adoption of tools, and overall digital capability. This position cultivates and effectively utilizes current and emerging technologies, contributes to digital transformation efforts, and supports the organization's digital evolution. • * This position is eligible to work onsite or hybrid (9 or more days a month onsite) in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment. Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas. Why Join Us? • Family Comes First: Total rewards package that promotes the idea of family first for all employees. • Professional Growth Opportunities: Advance your career with ongoing training and development programs. • Dynamic Work Environment: Collaborate with a team of passionate and driven individuals. • Trust: Work for one of the most trusted companies in Kansas • Stability: 80 years of commitment, compassion and community Compensation $72,000 - $86,000 Exempt 15 • Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The salary range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts. What you'll do • Partners and Collaborates with IT Leadership and other BCBSKS internal teams to identify training needs and to establish long-term training strategy. • Organizes and coordinates all activities related to IT training programs. • Develops training curricula and/or recommends utilizing vendor programs to meet instructional goals and objectives. • Creates course content and materials that engage and encourage learner participation. • Facilitates instructor-led training (ILT) in person or via virtual platforms, ensuring engagement and knowledge retention. • Stays current with emerging technologies and trends. • Researches, selects and/or develops training aids, course content, training handbooks, multimedia visual aids, tutorials, etc. To encourage learner participation. • Establishes metrics to measure performance and success of learning/training programs. • Maintains repository of training documentation and guides • Maintains repository of training documentation and guides. • Coordinates or performs administrative functions necessary to deliver and document training programs, including, but not limited to, training venues, timing, and modality. • Develops and tracks annual training budget Knowledge/Skills/Abilities • Expertise in training and instructional design methodologies (e.g., ADDIE, SAM) with strong knowledge of business training techniques. • Experience collaborating with IT departments, understanding technical terminology, workflows, and supporting IT-related communication initiatives. • Proficient in Microsoft 365, Teams, SharePoint, and common enterprise applications. • Skilled in translating complex technical concepts into clear, accessible learning content. • Strong presentation, facilitation, and communication skills for engaging diverse audiences. • Effective project and time management capabilities, with experience managing multiple priorities and organizational tasks. • Analytical and problem-solving skills, including root cause analysis to identify training needs and innovate solutions. • Collaborative approach with the ability to work cross-functionally across departments and represent training interests in committees or workgroups. • Committed to continuous professional development to enhance instructional and technical expertise. What you need • Bachelor's degree in information technology, business, instructional design, organization development, or related field. • Three years' experience as a Training Specialist or similar role in lieu of degree. • Minimum of three years' experience in developing and facilitating adult training programs in a business setting. • Certifications such as: CompTIA Certified Technical Trainer, Certified Professional in Learning and Performance, ITIL Foundation Certification or Train-the-Trainer Certification preferred. • Strong communication and presentation skills. • Ability to translate complex technical concepts into accessible learning content. • Excellent organizational and project management skills. • Collaborative mindset with the ability to work across departments and with diverse teams. • Analytical skills to assess training effectiveness and make data-driven improvements. • Must have and maintain a valid Kansas Driving License Benefits & Perks • Base compensation is only one component of your competitive Total Rewards package. • Incentive pay program (EPIP. • Health/Vision/Dental insurance • 6 weeks paid parental leave for new mothers and fathers • Fertility/Adoption assistance • 2 weeks paid caregiver leave • 5% 401(k) plan matching • Tuition reimbursement • Health & fitness benefits, discounts and resources Our Commitment to Diversity, Equity, Inclusion, and Belonging At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB), where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law. We believe that embracing diversity and authentically promoting inclusion, equity, and belonging among our team members is crucial to our collective success. By intentionally recruiting, developing, and retaining a diverse pool of talent, we cultivate an environment where everyone feels valued, heard, and empowered to contribute. Accommodations are available for applicants with disabilities upon request, ensuring an inclusive and accessible hiring process for all. Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.