Blue Cross and Blue Shield of North Carolina

Compensation

Full Description

Job Description As a Principal Product Manager, you will oversee product roadmaps, strategy, and vision for strategic product offerings across all business units and domains. In this capacity, you will collaborate with leadership to identify critical strategic business challenges and ensure that robust, scalable cross-domain solutions are developed, maintained, and presented to stakeholders. You will engage closely with business partners to prioritize product enhancements and overall development in alignment with evolving strategic objectives. Recognized as the subject matter expert in your products, you will play a key role in guiding the organization's vision for analytics self-service and advancing our capabilities in areas such as Generative AI. What You’ll Do Identify high priority strategic business problems and product capabilities needed to solve Define product requirements based on competitive analysis and market research. Prepares projections, analyzes potential operations and identifies the steps necessary to manage/enhance multiple lines of business Conduct market research to define product direction and design, plan, and implement enhancements that align with strategic goals. Develops product policies. Provides input to overall project activities for major initiatives Works within a cross-functional work group to maintain the product within the market. Monitors and reports on product performance and takes appropriate corrective action when necessary. Supports the entire organization as the product experts Provides field and customer support for assigned products, including communication of market strategy, product and competitive information, pricing and promotions. Mentor / coach other product managers Facilitation of meetings and work sessions from the peer to executive level Partner with vendors to develop and implement cutting edge AI enablement for operational applications What You Bring Bachelor's degree or advanced degree (where required) 8+ years of experience in related field. In lieu of degree, 10+ years of experience in related field. Bonus Points Strong project management knowledge Artificial Intelligence (AI) technology knowledge Previous experience working in or developing Agile teams. Agile certification a plus Knowledge of Genesys IVR and Salesforce application preferred What You’ll Get The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community. Work-life balance, flexibility, and the autonomy to do great work. Medical, dental, and vision coverage along with numerous health and wellness programs. Parental leave and support plus adoption and surrogacy assistance. Career development programs and tuition reimbursement for continued education. 401k match including an annual company contribution Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $130,560.00 - $208,896.00 Skills Artificial Intelligence (AI), Business Analytics, Business Needs Analysis, Collaborating, Competitive Intelligence (CI), Competitor Analysis, Innovation, Market Analysis, Marketing, Market Needs Analysis, Market Research, Market Strategy, New Product Development, Operations Analysis, Product Development, Product Development Research, Product Management, Product Requirements Analysis, Salesforce (Software), Strategic Analysis About Us It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives. Authorization to Work in the United States We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview for English or Visión General de E-Verify for Español. Request Accommodations Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at HR.Staffing@bcbsnc.com. For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming