Blue Cross and Blue Shield of North Carolina

Compensation

Full Description

Job Description This position drives implementation for standard groups within specific customer segments. Responsible for activities supporting the sales lifecycle to ensure successful implementation of standard groups. Effectively works with the appropriate personnel to facilitate implementation of benefits, eligibility, and administrative services. Tracks and manages implementation issues in order to lead overall improvement initiatives. Functions as point of contact for standard product accounts currently flowing through the sales pipeline. Lead and manage all aspects of the post-sale implementation activity of standard accounts. Work with the appropriate field staff personnel to lead and facilitate the implementation of benefits, eligibility and administrative services to ensure timely and accurate implementation. This includes the design and execution of an internal implementation strategy. Analyze, enter and process requests to fast track post sales account implementation efforts. Identify, evaluate and resolve complex implementation issues and collaborates closely with various levels of employees including senior management. Provide support for meetings with external parties (consultants, group/benefit administrators, systems experts, personnel from other plans, health care providers, vendors, etc.) in identifying current and emerging implementation issues and in determining and evaluating potential solutions to these issues. Identify and assess barriers, lead and facilitate cross-functional workgroups, negotiate through technical and operational issues, develop action plans and communicate key implementation messages to all necessary audiences. Track and manage implementation issues in order to lead overall improvement initiatives. Meet department goals and objectives and provides efficient and quality service to standard accounts. Hiring Requirements • Bachelor's degree or advanced degree (where required) • 3+ years of experience in related field • In lieu of degree, 5+ years of experience in related field • Must be able to obtain a North Carolina Health and Life Insurance license within the 60 days of employment in this position. Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $55,370.00 - $88,592.00 Skills About Us It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives. Authorization to Work in the United States We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview for English or Visión General de E-Verify for Español. Request Accommodations Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at HR.Staffing@bcbsnc.com. For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming Much more than a paycheck The total value of working at Blue Cross NC goes far beyond your paycheck. We offer benefits and perks that help you thrive, such as competitive health benefits, bonus plans based on performance, 401(k) with employer match, paid time off (plus two well-being days), and a variety of career development and wellness programs.