BioMatrix Specialty Pharm

Compensation

Full Description

INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.   At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.   Job Description: The Director Of Sales Operations is a strategic, data-driven leader responsible for optimizing the performance, productivity, and efficiency of the sales organization. This role oversees sales systems, compensation administration, BI dashboards, data integrity, forecasting, and cross-functional alignment that drive revenue growth and operational excellence. QUALIFICATION REQUIREMENTS * Bachelor’s degree required * Minimum of seven (7) years of Sales Ops, Rev Ops, and Analytics experience required * Strong CRM/BI experience required * SQL proficiency * Proven compensation, forecasting, and analytics background * Strong financial & analytical acumen * Excellent communication and executive presence QUALIFICATIONS PREFERRED * Master’s degree in business administration (MBA) preferred * Healthcare/specialty pharmacy/infusion experience preferred * HubSpot experience preferred ESSENTIAL FUNCTIONS AND RESPONSIBILITIES HubSpot Ownership • Lead CRM training, utilization, and workflow optimization. • Maintain data integrity and CRM hygiene. • Build dashboards, reports, automations. • Lead data migrations and integrations. • Oversee contract management within HubSpot. Commission Program Oversight • Rollout, administration, and governance of the sales commission program. • Manage monthly/quarterly commission calculations. • Develop and maintain commission dashboards. • Submit commission statements to payroll. • Partner on future-state compensation design. BI Oversight • Work closely with Data Analytics team on dashboard accuracy and evolution. Maintain and improve dashboards for sales, marketing, intake, and operations. • Enhance data pipelines and validate data quality. • Overhaul dashboards when needed. • Create new dashboards based on business requirements. • Utilize SQL to build queries and support reporting. • Ensure real-time, actionable insights. Data Management & Market Intelligence • Manage LexisNexis, Trella, CRM and referral trend datasets. • Map referral trends to market opportunity. • Build long-term AI-driven insights infrastructure. • Ensure data accuracy and lead communication of insights. Financial Management, Budgeting & Forecasting • Partner with Finance on annual budget planning. • Track all sales & marketing expenses to plan. • Manage sales/marketing budget lines. • Monitor travel, T&E, and gas-card usage. • Identify variances and corrective actions. • Track metrics vs. budget and forecasting needs. • Identify trends to inform ongoing forecasting. • Build forecasting models using referrals, pipeline, and market data. • Serve as Finance–Sales liaison. Sales Strategy & Process Optimization • Standardize best-practice processes and cadences. • Optimize territory design and resource allocation. • Improve cross-functional workflows. • Identify and fix operational bottlenecks. Cross-Functional Leadership • Partner with Marketing on targeting and enablement. • Collaborate with Intake/Operations on referral conversion. • Work with IT on CRM, BI tools, and data pipelines. • Advise Executive Leadership with insights. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS * Strategic Thinking * Data-Driven Decision Making * Operational Excellence *  Financial Acumen * Collaboration * Technology Expertise * Executive Presence * Change Leadership Communication Skills  * Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.  * Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.  Computer Skills  * Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT * This position requires constant sitting with occasional walking, standing, kneeling or stooping. * This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms. * This position requires constant talking and hearing. * Specific vision abilities required by this job include close vision and the ability to adjust focus. * This position must occasionally lift and/or move up to 20 pounds * Required to move/lift physical hardware.   PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at Careers@BioMatrixsprx.com [Careers@BioMatrixsprx.com] or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  OTHER  * Will participate in legal and ethical compliance training each year. * Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. * Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. * Will not participate in any conduct considered to be unethical or illegal.   EXPECTATION FOR ALL EMPLOYEES  Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION:  The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.