via Ladders
$200K - 300K a year
Own end-to-end portfolio and client delivery strategy, ensure client outcomes, revenue growth, and operational execution, lead high-performing teams, and serve as a strategic partner to senior leadership.
Requires 15+ years in portfolio management or client delivery within complex organizations, 10+ years in senior leadership, experience in CRO or scientific delivery environment, and strong financial and operational acumen.
Job Description: • Own the end-to-end portfolio and client delivery strategy across the U.S and European regions. • Ensure exceptional client outcomes, sustainable revenue growth, and disciplined operational execution through scalable governance, financial rigor, and cross-functional alignment. • Lead a high-performing organization of portfolio managers and emerging leaders. • Serve as a strategic partner to executive sponsors and senior leadership. • Accountable for portfolio health, client retention and expansion, margin performance, and delivery risk management. Requirements: • Bachelor’s degree in biology, chemistry, business administration, or a related field; advanced degree preferred. • 15+ years of progressively responsible experience in portfolio management, client delivery, customer success, or related leadership roles within complex, matrixed organizations. • 10+ years of senior leadership experience with demonstrated success building, scaling, and leading high-performing organizations. • Experience operating in a CRO environment supporting scientific delivery, quality requirements, scope governance, and sponsor-facing financial and operational accountability. • Proven track record of driving measurable improvements in client satisfaction, retention, revenue growth, and operational effectiveness at enterprise scale. • Strong financial and operational acumen, with experience influencing margin performance, forecasting, and portfolio-level decision-making. • Exceptional executive communication, strategic thinking, and stakeholder management skills. • Ability to operate effectively at both strategic and tactical levels, remaining hands-on when necessary to resolve critical issues, support key clients, or drive complex initiatives forward. Benefits: • Medical Insurance (HDHP with HSA; PPO) • Dental Insurance • Vision Insurance • Flexible Spending Account (medical; dependent care) • Short Term Disability | Long Term Disability • Life Insurance • Paid Time Off (4 weeks per year) • Parental Leave • Paid Holidays (9 scheduled; 5 floating) • 401k with Employer Match • Employee Referral Program
This job posting was last updated on 1/13/2026