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Bill Hepburn - State Farm Agent

via ZipRecruiter

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Customer Service Representative - State Farm Agent Team Member

Oak Brook, IL
Full-time
Posted 12/7/2025
Verified Source
Key Skills:
Customer Service
Communication
Problem Solving
Teamwork
Sales
Lead Development

Compensation

Salary Range

$35K - 60K a year

Responsibilities

Provide customer service, educate customers on insurance options, develop leads, schedule appointments, and market insurance products.

Requirements

Must have excellent communication, be self-motivated, detail-oriented, able to work in a team, and obtain Property and Casualty and Life and Health licenses.

Full Description

Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. • Use a customer-focused, needs-based review process to educate customers about insurance options. • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive • Salary plus commission/bonus • Paid time off (vacation and personal/sick days) • Valuable experience • Growth potential/Opportunity for advancement within my agency Requirements • Excellent communication skills - written, verbal and listening • Self-motivated • Detail oriented • Proactive in problem solving • Dedicated to customer service • Ability to work in a team environment • Achieve mutually agreed upon marketing goals • Ability to effectively relate to a customer • Bilingual - Spanish preferred • Property and Casualty license (must be able to obtain) • Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $35,000.00 - $60,000.00 per year Ready to learn first-hand what it takes to be an entrepreneur? Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Bill Hepburn - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. About Our Agency • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Health Insurance. • Our office is located in Oak Brook, IL. Apply now and let us put you on the path to success State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This job posting was last updated on 12/9/2025

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