Bettinardi Golf

Compensation

Full Description

Schedule Thursday-Friday 9:00am-6:00pm Saturday 9:00am-4:00pm Responsibilities • Greet guests, ascertain their needs, and direct accordingly. • Employ excellent phone etiquette and customer service skills in receiving incoming calls and web inquiries. • Maintain and respond to customer service inquiries through BG platform. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents • Perform a variety of secretarial duties in support of the administrative activities, operations, and staff. • Follow communication procedures, guidelines and policies. • Maintain inventory levels and assist with receiving and cycle counting. • Maintain, clean, and organize the reception areas, equipment and retail floor as needed. • Receive and schedule fittings. • Check-in fittings and notify fitters of their status. • Willing to take on extra tasks per customer or company volume demand. Qualifications • Proven customer support experience or experience as a client service representative • Strong phone contact handling skills and active listening • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively. • High school degree • Knowledge on golf equipment and basic golfing knowledge a plus Pay $17/hr-$24/hr