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Best Friends Pet Care

Best Friends Pet Care

via LinkedIn

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Lead Customer Service Representative

Dunellen, NJ
Part-time
Posted 2/2/2026
Verified Source
Key Skills:
Customer Service
Communication Skills
Time Management

Compensation

Salary Range

$40K - 50K a year

Responsibilities

Handle lobby operations, answer calls, maintain cleanliness, and perform scheduling and data entry tasks.

Requirements

High school diploma or equivalent, 1 year customer service and key holder experience, computer skills, and physical ability to handle dogs and stand for long hours.

Full Description

Our Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you! We Offer • Health, dental, vision, life insurance, STD/LTD, 401K with company matching • ESOP - Employee Stock Ownership Plan (100% company paid) • Paid vacation • Pet supply and service discounts and more! Responsibilities • Main lobby operations – check-ins, check-outs, guest visits and tours, answering general questions • Answering and handling calls in a professional manner • Maintaining cleanliness • Opening and closing the location • Scheduling • File maintenance • Data entry Qualifications & Requirements Required education: • High school or equivalent Required Experience • Customer Service: 1 year • Key holder experience: 1 year Essential Job Functions • Main lobby operations – check-ins, check-outs, guest visits and tours, answering general questions • Answering and handling calls in a professional manner • Maintaining cleanliness • Opening and closing the location • Scheduling • File maintenance • Data entry Requirements • Able to work evenings, weekends, and holidays • 1 year customer service experience preferred • Computer skills • Timekeeping • Excellent organizational skills • Able to utilize multi-line phone • Strong communication skills • Able to lift 40 lbs. • Able to stand for up to 8 hours a day • Able to handle dogs on leashes • Display professional manner at all times To learn more, please visit on the web: www.bestfriendspetcare.com

This job posting was last updated on 2/2/2026

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