$48K - 48K a year
Greet residents and guests, manage front desk operations, handle inquiries, monitor building access, assist with package management, coordinate service requests, and support administrative tasks.
Previous concierge or customer service experience, strong organizational and communication skills, proficiency in Microsoft Office and Google Suite, and a professional demeanor.
Overview: We are seeking a professional, friendly, and dependable On-Call Concierge / Front Desk Agent to join our team. As the first point of contact for residents and guests, you will play a vital role in delivering excellent customer service while ensuring smooth daily operations within the building. Responsibilities: • Greet and welcome residents and guests in a professional and courteous manner • Answer phone calls, take messages, and assist with inquiries or requests • Monitor building access, ensuring security protocols are followed • Assist with package acceptance, logging, and distribution • Provide information and support to residents regarding building services and local amenities • Coordinate and schedule service requests, deliveries, or amenity reservations • Maintain a clean, organized, and professional front desk/reception area • Support management with administrative tasks such as data entry, filing, and document preparation • Assist with building events or resident activities when needed Skills & Qualifications: • Previous experience in a concierge, front desk, or customer service role preferred • Strong organizational skills with the ability to multitask and prioritize effectively • Proficiency with Microsoft Office Suite (Word, Excel) and Google Suite (Docs, Sheets) • Excellent verbal and written communication skills • Professional demeanor and appearance with a strong focus on customer service • Ability to remain calm, approachable, and resourceful in a fast-paced environment • Experience with property management or calendar scheduling software is a plus Why Join Us? This is an excellent opportunity to be part of a professional and dynamic team that values exceptional service and resident satisfaction. If you are reliable, personable, and enjoy working with people, we encourage you to apply today! Job Type: Contract Pay: $23.00 per hour Work Location: In person
This job posting was last updated on 9/30/2025