Bedrosians Tile and Stone

Compensation

Full Description

Brief Summary: The Ecommerce Manager is responsible for managing the growth, performance, and day-to-day execution of Bedrosians online store to drive traffic, engagement, and revenue. This role supports front-end site management and optimization of the customer journey across product pages, landing pages, blog content, and navigation. The ideal candidate will be execution-focused and capable of managing strategies related to CRO, SEO, merchandising, and site health-ensuring the eCommerce experience supports Bedrosians broader marketing and business goals. This is a cross-functional role that collaborates with marketing, product management, creative, and showroom teams to deliver consistent omnichannel customer experience. Essential Functions: • Manage daily operations of the eCommerce website including homepage updates, landing pages, PDPs, and blog content, ensuring brand consistency and a seamless UX/UI experience • Manage and execute strategies to improve conversion rate (CRO), average order value (AOV), and customer lifetime value (CLV) • Manage on-site SEO execution, including keyword research, content optimization, internal linking, and technical SEO improvements • Collaborate with creative and content teams to ensure all assets support marketing campaigns, seasonal themes, and new product launches • Monitor and analyze web analytics (e.g., GA4, Hotjar, SEMrush) to track KPIs, identify friction points, and implement data-driven optimizations • Work with development teams to troubleshoot bugs, enhance site speed, and ensure mobile-first performance • Collaborate with product and inventory teams to ensure product assortment, pricing, and descriptions are accurate and optimized for discoverability • Test and implement site features including filters, collections, badges, banners, and promotional logic to improve the shopping journey • Ensure website aligns with brand messaging, customer segmentation strategies, and broader digital marketing objectives • Stay current with eCommerce best practices, competitor benchmarks, and emerging technologies to inform recommendations • All other duties as assigned Secondary Functions: N/A Knowledge, Skills and Experience: • Bachelor's degree in Marketing, Business, eCommerce, or related field • 4–5 years of professional experience in eCommerce management, preferably within a consumer goods, home improvement, or design-driven brand • Strong expertise in SEO, CRO, UX, and eCommerce platforms (e.g., Hybris, Shopify) • Familiarity with web analytics tools such as Google Analytics (GA4), SEMrush, Ahrefs, and Hotjar • Proven ability to interpret data, uncover trends, and deliver actionable insights that improve performance • Basic HTML/CSS knowledge preferred to support cross-functional troubleshooting • Detail-oriented with strong project management skills and ability to meet deadlines in a fast-paced environment • Strong written and verbal communication skills and ability to collaborate across departments • A passion for design, interior spaces, and enhancing the customer experience Preferred: • Experience in merchandising or managing large product catalogs • Familiarity with blog strategy and content optimization for SEO • Understanding of B2C/B2B eCommerce functionality and customer segmentation • Experience supporting showroom or omnichannel retail initiatives through digital platforms