Product Technical Expert
Compensation
$60K - 90K a year
Responsibilities
Provide technical and product support to automotive dealers and lenders, troubleshoot issues, communicate with customers, analyze trends, and collaborate on product updates.
Requirements
5+ years in automotive finance or related field, strong communication and customer service skills, technical expertise in Postman, SQL, ADO, ServiceNow, SPLUNK, and a relevant bachelor's degree.
Full Description
Key Responsibilities • Provide technical and product support to automotive dealers and lenders • Troubleshoot complex technical issues and provide timely resolutions • Communicate proactively with affected customers and partners • Conduct trend analysis to understand potential product gaps and assess impact • Collaborate with various teams and stakeholders to support product updates • Identify opportunities for process/solution improvements and innovations Requirements • 5+ years of experience in automotive finance or a related field • Excellent communication and customer service skills • Technical expertise in Postman, SQL, ADO, ServiceNow, and SPLUNK logs • Strong analytical skills and problem-solving capabilities • Highly organized and detail-oriented • Bachelor's degree in computer science, Business, or applicable experience
This job posting was last updated on 10/8/2025
Ready to have AI work for you in your job search?
Sign-up for free and start using JobLogr today!
Get Started »
