beBeeOperations

Compensation

Full Description

Premium Operations Manager As a key member of our team, you will be responsible for overseeing all aspects of premium operations. This includes managing the recruitment, training and development of team members in our standards and procedures. • Drive improvements in guest satisfaction and financial results with the location leadership team • Engage staff within the premium department and foster a positive culture The ideal candidate will have 3+ years of experience in a food and beverage operational position, a bachelor's degree in hospitality management and high level computer literacy. Key responsibilities include: • Seasonal planning and event preparation to ensure seamless execution • Suite holder relationships and menu development to drive revenue growth • Loss prevention activities and compliance to maintain a safe environment • Team member coaching and conflict resolution to promote a positive work culture • Guest complaint management and incident reporting to resolve issues promptly We offer a range of benefits including medical, dental, vision, life insurance and more. Job Requirements To succeed in this role, you will need: • Experience in food and beverage operations • Hospitality management degree preferred • Excellent interpersonal and stakeholder management skills • Passion for hospitality, food and retail We are an equal opportunity employer and welcome applications from diverse candidates.