beBeeCustomer

Compensation

Full Description

Job Summary The Customer Service Representative role is a dynamic opportunity to deliver exceptional customer experiences and drive business growth. • Provide timely and accurate responses to customer inquiries and policy information. • Collaborate with customers to facilitate policy changes and updates. • Process insurance claims and maintain regular communication with customers. • Maintain accurate records of customer interactions. Key Responsibilities • Communicate effectively with customers via various channels. • Process policy changes and updates in a timely and efficient manner. • Manage insurance claims from initiation to resolution. • Conduct follow-up activities to ensure customer satisfaction. Qualifications and Skills • Excellent verbal and written communication skills. • Ability to multitask and prioritize tasks effectively. • Previous experience in customer-facing roles preferred. Our Mission We help people manage life's risks, recover from the unexpected, and achieve their goals.