Bayswater Designs

Compensation

Full Description

About Us: Bayswater Designs is a fast-growing home decor company bringing elegant, timeless designs to homes across the U.S. Since our launch, we have been building a strong presence through our online store and leading marketplaces, which continue to be key growth channels for us. As we expand, we are strengthening our operations and building a team that can help us scale effectively. Our vision is to establish Bayswater Designs as a trusted name in home décor, known for products that combine style, quality, and everyday comfort. We are setting the foundation today for the next phase of growth, expanding our footprint, building new partnerships, and delivering a seamless experience to our customers and B2B clients alike. Role Overview: We are looking for a detail-oriented Ecommerce Operations Manager to oversee online marketplace management, order fulfillment, logistics, returns and day-to-day ecommerce operations. This role ensures our products are listed accurately, delivered on time, and our customers receive an exceptional online shopping experience. Key Responsibilities: • Manage ecommerce operations across company website, Amazon, Wayfair, Walmart, Faire and other online marketplaces. • Oversee product catalog management (listings, pricing, images, descriptions, inventory accuracy) • Monitor and improve order fulfillment, shipping, and logistics coordination • Collaborate with suppliers, warehouses, and shipping providers to ensure on-time delivery • Track and analyze sales performance, operational KPIs, and customer satisfaction • Manage returns, exchanges, and customer service escalations efficiently • Implement process improvements to increase operational efficiency and reduce costs • Stay updated with ecommerce trends, platform changes, and best practices to maximize performance • Manage inbound shipments and warehouse coordination Qualifications: • Bachelor’s degree in Business, Supply Chain, or related field (preferred) • 3–5 years’ proven experience in ecommerce operations or digital retail management • Hands-on experience with Shopify, Amazon Seller Central, Wayfair Partner Portal, or similar platforms • Strong understanding of order fulfillment, logistics, and inventory management • Analytical mindset with ability to leverage data for decision-making • Detail-oriented, process-driven, and customer-first approach • Experience in home décor, furniture, or consumer goods is a plus What We Offer: • Competitive salary + performance incentives • Opportunity to lead ecommerce operations for a growing brand • Entrepreneurial work environment with potential for career advancement Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Work Location: Remote