Baylor Careers

Compensation

Full Description

What We're Looking For Baylor University is seeking a Student Support Program Manager in the Physician Assistant Studies program. The Student Support Program Manager is integral to fostering student success throughout their academic journey, from enrollment to graduation and beyond. This role is pivotal in providing comprehensive support in both student affairs and clinical education domains. This position collaborates closely with faculty, particularly the Student Success and Progression Committee Chair and the Director of Clinical Education, as well as other program faculty and staff. By facilitating a supportive environment, this position plays a critical role in promoting student retention and success. A Bachelor's degree and two years of relevant work experience are required. A Bachelor's degree and four years of relevant work experience are preferred. A combination of education and work experience will be considered in lieu of the required degree and/or years of experience. This is a hybrid position. Occasional travel to Waco/campus is an expectation and requirement of this position. Additional requirements include: • Strong time management, communication, and organizational skills • Advanced knowledge in planning, conflict resolution, and coordination • Demonstrated confidence in interpersonal and multichannel communication and teamwork, including the ability to work independently and as a team member • Occasional weekend work may be required Applicants must currently be authorized to work in the United States on a Full-Time basis. What You Will Do • Directly manage, advise, and support students with various academic and administrative needs including course requirements, registration, financial aid inquiries, non-academic support, licensure, and adherence to program policies and procedures • Build and nurture a network of clinical placement sites, ensuring a diverse, professional, and enriching experience for students • Support students throughout the SCPE placement process, collaborating closely with students, The Director of Clinical Education, and the Student Success team to provide consistent guidance • Manage academic databases, student files, communication with students and clinical placement records while strictly adhering to FERPA policies regarding the handling of student records and ensuring the safeguarding of sensitive information • Assist the Student Success team in planning and executing student engagement events, including, but not limited to, onboarding, pre-orientation, orientation, clinical education preparation, graduation programming, alumni events, as well as supporting student communication outlets (newsletters, announcements, social media, etc.) • Oversee strategic initiatives related to clinical placement and student support which could include contract management and growth, maintaining and investing in current clinical partnerships, recruiting and growing potential clinical partners, building an alumni network, enhancing collaboration between Baylor student associations and professional organizations, etc. • Develop and maintain clinical education sites and affiliation agreements in alignment with program goals • Evaluate clinical sites in collaboration with the Director of Clinical Education and the Student Success team, initiating affiliation agreement processes and ensuring compliance with program and accreditation requirements • Nurture campus organization partnerships to support students' curricular and co-curricular needs • Contribute to program assessment needs across functional areas to support accreditation requirements • Complete program projects and events related to student affairs and clinical education as assigned • Attend departmental meetings • Provide onsite and/or virtual support during critical events including orientation, immersions, and graduation as assigned • Participate in departmental events and perform other duties as assigned • Performing all other duties as assigned to support Baylor's mission • Ability to comply with University policies • Maintaining regular and punctual attendance What You Can Expect As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages. Explore & Engage Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!