Bay Cities Container

Compensation

Full Description

The Automation & AI Systems Associate is an entry-level role focused on developing and supporting automation solutions and AI agents that power smarter workflows across Bay Cities. This position is part of a growing initiative and embed Copilot-style AI into every business unit, turning repetitive tasks into intelligent systems and improve speed, visibility, and profitability. The associate will work across IT, Data, and Workflow teams to deliver solutions using Microsoft Power Platform, Copilot Studio, and ERP-integrated APIs (Amtech, Llumin, Helios). This is a career-launching role for someone with strong curiosity, technical aptitude, and a passion for solving problems with modern tools. Requirements Key Responsibilities AI Agent Development • Build and maintain AI Copilot agents in Copilot Studio for HR, AP, Operations and ERP. • Train agents on Bay Cities' business data using prompts, flows, and Fabric-connected knowledge. • Collaborate with Data and Workflow teams to test and refine agents using structured feedback. • Document agent runbooks, use cases, and escalation paths. Automation & Workflow Support • Assist in creating Power Automate flows for invoice processing, HR onboarding, and ERP syncs. • Collaborate with Workflow Team (Switch, WebCenter, Tilia) to map and digitize manual processes. • Support automation QA and track performance using internal ticketing tools (e.g., ServiceDesk, PromptOps). Data Integration & Support • Help align automations with Power BI and Fabric datasets to surface business insights. • Assist with structured API integrations (Amtech, Llumin, Helios, SmartCapture). • Maintain flow documentation, logs, and testing steps. Skills to Bring or Build • Interest in Power Platform, AI agents, and business process improvement. • Strong attention to detail and documentation. • Exposure to JSON, Excel, or REST APIs (a plus). • Comfort Collaborating across business functions. • Growth mindset and a proactive "builder" attitude. Qualifications • 0-2 years in IT, data, business systems, or automation support. • Certificate or degree in Information Systems, Computer Science, Business Tech, or equivalent. Bonus experience • Power automate, Copilot Studio • Power BI, SmartCapture • Amtech, Llumin, ERP Systems Team Collaboration • Primary Reporting: Chief Information Technology Officer • Frequent collaboration with: Data Team, Workflow Team, Operations, HR, AP Success Metrics • Number of agents deployed • Automation time saved • prompt QA Score • Flow Documentation Coverage • EBITDA/Workforce Contribution • Cross-Team Adoption