Bath & Cabinet Experts

Compensation

Full Description

Job Title: Call Center Representative / Outbound Appointment Setter Company Overview: Bath & Cabinet Experts is a leading home improvement company specializing in high-quality bathroom and kitchen cabinetry solutions. With a strong commitment to customer satisfaction and innovation, we have rapidly grown to become a trusted name in the industry, offering exceptional products and services to homeowners nationwide. Role Overview: As a Call Center Representative / Outbound Appointment Setter, you will play a crucial role in driving our sales efforts by connecting with potential customers and setting appointments for our sales team. This position is ideal for individuals looking to launch their sales career and develop valuable communication and marketing skills within a supportive and dynamic environment. What You'll Do: - You will make outbound calls to prospective customers to introduce our products and services. - You will qualify leads and identify potential sales opportunities. - You will schedule appointments for the sales team to meet with interested clients. - You will maintain accurate records of customer interactions and appointment details. - You will collaborate with the sales and marketing teams to optimize outreach strategies. - You will handle customer inquiries and provide information about our offerings. - You will meet or exceed daily and weekly call and appointment-setting targets. - You will contribute to a positive team environment by sharing feedback and best practices. What You Bring: - At least 1-2 years of experience in a call center, telemarketing, or customer service role. - Strong verbal communication and active listening skills. - Ability to handle rejection professionally and maintain a positive attitude. - Basic computer skills and familiarity with CRM software. - Self-motivated with a goal-oriented mindset. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Previous experience in outbound sales or appointment setting. - Knowledge of the home improvement or cabinetry industry. - Experience using sales and marketing software tools. - Bilingual abilities to communicate with a diverse customer base. What We Offer: - We offer competitive hourly pay with performance-based incentives. - We offer comprehensive training and ongoing professional development. - We offer a supportive and collaborative team culture. - We offer opportunities for career advancement within a rapidly growing company. - We offer flexible scheduling to support work-life balance. Ready to Apply? To join our team at Bath & Cabinet Experts, please submit your resume and a brief cover letter outlining your interest and qualifications. We look forward to hearing from you and exploring how you can contribute to our continued success.