Bath & Cabinet Experts

Compensation

Full Description

Job Title: Call Center Representative / Outbound Appointment Setter Company Overview: Bath & Cabinet Experts is a leading home improvement company specializing in high-quality bathroom and kitchen cabinetry solutions. With a strong commitment to customer satisfaction and innovation, we have rapidly grown to become a trusted name in the industry, offering exceptional products and services to homeowners nationwide. Role Overview: As a Call Center Representative / Outbound Appointment Setter, you will play a crucial role in driving our sales efforts by engaging potential customers and setting appointments for our sales team. This position is ideal for individuals looking to launch or advance their sales career within a dynamic and supportive environment. What You'll Do: - You will make outbound calls to prospective customers to introduce our products and services. - You will qualify leads and identify customer needs to ensure high-quality appointments. - You will schedule appointments for the sales team to follow up and close deals. - You will maintain accurate records of customer interactions and appointment details. - You will collaborate with the sales and marketing teams to optimize outreach strategies. - You will handle customer inquiries professionally and provide excellent service. - You will meet or exceed daily and weekly call and appointment-setting targets. - You will participate in ongoing training to enhance your sales and communication skills. What You Bring: - Minimum of 1-2 years of experience in a call center, telemarketing, or outbound sales role. - Strong verbal communication and interpersonal skills. - Ability to handle rejection and maintain a positive attitude. - Proficiency with CRM software and Microsoft Office Suite. - Excellent organizational skills and attention to detail. - Self-motivated with a goal-oriented mindset. Bonus Points If You Have: - Experience in the home improvement or construction industry. - Previous appointment setting or lead generation experience. - Familiarity with sales techniques and customer relationship management. - Bilingual abilities or additional language skills. What We Offer: - We offer competitive hourly pay plus performance-based bonuses. - We offer comprehensive training and professional development opportunities. - We offer a supportive and collaborative team environment. - We offer flexible scheduling to promote work-life balance. - We offer employee discounts on our products and services. Ready to Apply? To join our team at Bath & Cabinet Experts, please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in this role. We look forward to hearing from you!