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Baskin Robbins

Baskin Robbins

via Inquire Sense

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Operations Manager

Dousman, WI
Full-time
Posted 1/13/2026
Verified Source
Key Skills:
Team leadership
Operational management
Customer service

Compensation

Salary Range

$60K - 70K a year

Responsibilities

Manage daily restaurant operations, develop team members, ensure customer satisfaction, and oversee resources and financials.

Requirements

Experience in restaurant or retail management, strong leadership skills, financial management knowledge, and computer proficiency.

Full Description

Operations Manager Job Summary of Operations Manager: The main tasks of this position involve managing the daily operations of a restaurant, forming successful teams, and guaranteeing exceptional customer service. The emphasis of this role is on enhancing effectiveness, overseeing resources, and fostering a positive environment for both employees and customers. Job Duties and Responsibilities of Operations Manager: • Supervise, support, and facilitate the development of team members, such as assistant managers, shift leaders, and crew. • Ensure exceptional guest satisfaction by consistently adhering to brand standards. • Watch over and enhance store effectiveness, customer gratification, and team engagement. • Organize employee scheduling, education, and evaluations to ensure operational efficacy. • Guarantee a secure, neat, and inviting ambience for guests and employees. • Manage inventory, cost control, and ordering responsibilities with precision and effectiveness. • Effectively roll out new products, promotions, and marketing campaigns to the target audience. • Formulate performance metrics and track advancements to accomplish operational and financial objectives. Qualifications and Experience of Operations Manager: • Hands-on participation in the management of restaurant or retail environments, emphasizing a background in the food service sector. • Demonstrating strong leadership includes skilled communication and the ability to address challenges adeptly. • Familiarity with financial management practices, including cost containment and sales monitoring. • Capacity for multitasking effectively, upholding organization, and guiding through personal demonstration. • Experienced in computer utilization and demonstrating fundamental skills in math and writing. • Able to work on weekends and holidays as needed. Benefits of Operations Manager: • Salary structured to reward high performance and results. • 401(k) savings plan. • Paid vacation days and health insurance perks for those who meet the requirements. • Product discounts are a perk offered to employees, allowing them to purchase goods at a lower cost. • Access to mental health support, such as cost-free therapy sessions. • Advancement possibilities within a growing professional network. Salary: • The yearly earnings are set between $60,406 and $70,000. About Baskin Robbins: Baskin Robbins is a leading global ice cream and frozen treats brand dedicated to creating delightful experiences for customers. The Baskin Robbins emphasizes teamwork, innovation, and quality service, fostering a supportive environment for employees to grow and thrive while delivering the best guest experiences.

This job posting was last updated on 1/15/2026

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