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BH

Baptist Health

via Workday

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Patient Registration Specialist - Emergency Department - Full Time Evenings

Jacksonville, Florida
Full-time
Posted 12/4/2025
Direct Apply
Key Skills:
Patient registration
Payer identification and verification
Financial counseling referral
Point of service collections
Medical necessity determination
Medicare Secondary Payer coordination
HIPAA compliance
EMTALA knowledge
MS Office proficiency
Customer relations

Compensation

Salary Range

$35K - 45K a year

Responsibilities

Perform patient pre-registration and registration, verify insurance benefits, coordinate financial counseling referrals, and collect patient payments at point of service while ensuring regulatory compliance.

Requirements

High school diploma or equivalent with 2+ years experience in medical or hospital patient access or financial services, knowledge of Medicare and Medicaid, and proficiency in MS Office.

Full Description

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org. Highlights: Summary: The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shal be responsible to ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as to determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). This position may have additional duties assigned that are within scope of the role. Education / Experience: High school graduate or equivalent required. Associate’s degree in healthcare or business-related field preferred. Bilingual capability (English/Spanish) desirable. At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred. Training experience a plus. Knowledge of government programs such as Medicare and Medicaid. License / Certification: None Knowledge, Skills, and Abilities: Excellent knowledge of MS Office and familiarity with relevant computer software. Strong team leadership skills, strong organization, interpersonal, and customer relations skills. Must be able to meet strict deadlines. Strong analytical and problem-solving ability, and excellent organizational skills. Must be able to complete multiple tasks simultaneously. Ability to develop trust with leaders in the organizations. Strong written and oral communication skills, proficient computer skills, proven track record of successful performance. Ability to understand complex multifactor situations and bring appropriate solutions. Ability to work both independently and in a team environment. Primary Location: Baptist Medical Center South Job: Patient Registration Specialist - Emergency Department - Full Time Evenings Patient Registration Specialist Job Type: Regular-Full time Shift: Second Shift (United States of America) Baptist Health is recognized by Forbes as one of America’s best employers in the state of Alabama.

This job posting was last updated on 12/7/2025

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