Bank of America

Compensation

Full Description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: This job is responsible for managing a portfolio of projects to support Operational Excellence and drive Responsible Growth. Key responsibilities include partnering with stakeholders to understand and provide insight into processes to optimize and manage operational efficiency and/or associated costs. Job expectations include outlining processes/activities, associated talent, and cost outputs to drive solutions, and improvements through standardization, automation, and other process improvement ideas. Role Purpose: Serve as a dedicated resource for process owners to re-engineer, streamline, and improve existing processes, while also developing and documenting new processes as needed. This role combines process engineering expertise with a focus on driving operational efficiency and consistency across the organization. Responsibilities: Builds relationships and partners closely with line of business stakeholder(s) to ensure successful completion of projects and interpretation of results Leads daily activities of project activities and deliverables Integrates capabilities with key enterprise initiatives such as Operational Excellence, Simplify and Improve and organizational health Serves as change catalyst by identifying efficiency opportunities and driving change Additional Responsibilities: Process Re-Engineering & Optimization Partner with process owners to analyze current workflows, identify inefficiencies, and implement improvements that enhance scalability and reduce risk New Process Development Design and document new processes to support evolving business needs, ensuring clarity, compliance, and alignment with organizational standards Collaboration & Enablement Act as a trusted advisor to business units, providing guidance and support for process transformation initiatives Continuous Improvement Advocacy Promote a culture of operational excellence through training, workshops, and knowledge sharing Technical & Analytical Support Apply process engineering tools and techniques (e.g., Lean, Six Sigma) to deliver measurable improvements in efficiency and quality Required Qualifications: 7+ years of experience in process or process improvement type roles Catalyst for change and a proven track record of implementing innovative solutions and fostering a culture of operational excellence Experience driving efficiency improvements through process re-engineering and the strategic adoption of new technologies Entrepreneurial and strategic mindset, self-starter, with excellent anticipation skills; problem solving; follow up Strong communication skills (written, verbal and interpersonal) including tact, diplomacy and ability to influence multiple stakeholders Highly organized with strong project/process design and optimization skills; must balance multiple priorities, adapt to unexpected events in a deadline driven environment Proficient in Microsoft business applications Desired Qualifications: Experience within The CFO Group, with a strong understanding of CFO processes Experience with automation tools (e.g. Alteryx) and data visualization tools (e.g. Tableau) Project management certification Skills: Analytical Thinking, Collaboration, Influence, Presentation Skills, Stakeholder Management, Business Analytics, Consulting, Data Mining, Data Visualization, Innovative Thinking, Process Design, Process Management, Program Management, Project Management, Strategy Planning and Development Shift: 1st shift (United States of America) Hours Per Week: 40 Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. 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