Bank of America

Compensation

Full Description

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for managing large projects for an operations department or Line of Business. Key responsibilities include directing the research of existing operations, procedures, workflow, product, and service requirements and managing the analysis of assembled data to define problems, including cost/benefit analysis and scope of the project. Job expectations include overseeing end-to-end project status, project health, mitigation, and timely escalation and working directly with senior management to set and maintain strategic project direction. We have an exciting opportunity for a Senior Operations Project Manager to join our Global AML and Onboarding Operations (GAOO) Change & Transformation team. The Senior Operations Project Manager will manage material change initiatives that impact Global Banking & Global Markets AML Refresh & AML Onboarding Operations. The position will be accountable for the management of the project life cycle, from initiation through implementation. Responsibilities: Determines testing methods needed for assigned projects, educates resources, partners with all testing teams engaged, and analyzes reporting and assembled data to define problems Manages and directs project parameters, costs, project testing execution, resource allocation, and cost/benefit analysis Partners with operations management on creating project impact and providing direction and guidance to internal teams Coordinates development of key project deliverables in partnership with various key internal and external business partners Manages and leads the execution of multiple and often competing priorities to meet deadlines and adhere with policies and procedures Establishes project status routines and tracks critical path deadlines and overall business measures for success Oversees defect resolution and roadblock clearing efforts to enable successful completion of testing Manages key project routines (such as working groups) and artefacts (such as delivery plan, risk & issue log) Coordinates and directs the work efforts functionally aligned to the project Adheres to Bank of America's Global Change Standards and follows the delivery framework established by the overarching Program of work Represents the health and status of the project to the change executive and senior stakeholders Partners with sponsors to support and maintain momentum of project delivery Ensures stakeholder engagement and keeps them informed of progress Identifies, manages and escalates project risks & issues Manages project scope and timeline Communicates, influences, and negotiates both vertically and horizontally to leverage necessary resources Drives change governance and change control Ensures clearly defined responsibilities and accountabilities for key project roles Chairs working groups and other forums as required Required Qualifications: 5+ years of project/program management experience Excellent project management skills, including the ability to prioritize work and meet deadlines Knowledge of structured project management methods Competent with MS products: Word, Excel, PowerPoint, Project, and Visio Excellent verbal and communications skills. Provide clear, concise direction to the broader team while delivering comprehensive status to senior executives or project champions Strong presentation development skills Ability to identify and propose the tasks & deliverables that will be necessary to achieve the desired outcome Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes Ability to manage and communicate with stakeholders Requires an in-depth knowledge of the bank and overall operations environment Ability to challenge and influence stakeholders at senior levels Ability to lead cross-functional workgroups and champion initiatives Desired Qualifications: Experience in Global Operations and/or AML processes Creativity – able to look at a problem from a new perspective and to develop new ideas and solutions Commitment to challenging the status quo and promoting positive change Experience working in a global environment Skills: Attention to Detail Critical Thinking Customer and Client Focus Prioritization Risk Management Active Listening Coaching Collaboration Performance Management Planning Business Case Review Change Management Conflict Management Process Mapping Project Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140) Pay and benefits information Pay range $121,400.00 - $155,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - https://careers.bankofamerica.com/en-us/pay-transparency Privacy Statement - https://careers.bankofamerica.com/en-us/privacy-notice