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Bank of America

via LinkedIn

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Operations Analyst - Year Up

Charlotte, NC
full-time
Posted 11/21/2025
Verified Source
Key Skills:
Attention to Detail
Customer and Client Focus
Monitoring
Surveillance
Testing
Process Performance Management
Research
Adaptability
Business Analytics
Critical Thinking
Reporting
Written Communications
Data Management
Policies and Procedures Management
Process Design
Process Effectiveness
Strategic Thinking

Compensation

Salary Range

$40K - 60K a year

Responsibilities

Analyze day-to-day issues, support procedures and analytics, create reports, and assist with product and service implementation within a business unit.

Requirements

Must be a current Year Up intern at Bank of America with skills in data analysis, process management, and strong communication.

Full Description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing. Responsibilities: • Assists with coordination of implementation for products, services, and operational solutions • Supports the design, documentation, implementation, and monitoring of new products and services • Provides guidance regarding procedural, technical, and operational changes • Expands business products knowledge within operations environment • Builds network by developing relationships with partners and teammates • Inspects data to identify issues and trends • Collects and interprets data to validate operational processes Skills: • Attention to Detail • Customer and Client Focus • Monitoring, Surveillance, and Testing • Process Performance Management • Research • Adaptability • Business Analytics • Critical Thinking • Reporting • Written Communications • Data Management • Policies, Procedures, and Guidelines Management • Process Design • Process Effectiveness • Strategic Thinking Required Background Must be a current Year Up intern at Bank of America Shift: 1st shift (United States of America) Hours Per Week: 40

This job posting was last updated on 11/25/2025

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