Bank of America

Compensation

Full Description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing, and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Business Control Manager is responsible for supporting the Operations Management Program (OMP) within the Financial Center Channel. Key responsibilities include defining, developing, executing, monitoring, and/or refining strategic initiatives and processes in close collaboration with key stakeholders and internal partners. Job expectations include supporting the development and execution of strategic initiatives and/or process aligned to the Operations Management Program within enterprise standards. Responsibilities: Lead and contribute to initiatives that drive the effectiveness and efficiency of the Operations Management Program Drives risk identification culture within the business Partner with Business Control teammates to facilitate question modifications driven by process changes or issue identification while balancing effective risk management and FC Leader capacity Prepare executive presentations to summarize monthly OMP results Assist in the timely release of monthly OMP releases Required Qualifications: 3+ years in Business Controls, Risk Management, Process Design, Project Management, Compliance and/or Audit within a business operations function (non-Tech & Ops) Project Management experience Strong Organizational Skills Outstanding written and verbal communication skills Strong attention to detail Ability to influence at all levels Strong proficiency in Excel and PowerPoint with the ability to build executive and business reporting Desired Qualifications: Experience in managing large portfolios of work Understanding of financial center and risk processes (including FCCA and mystery shops) Six Sigma Green Belt/Black Belt Skills: Background in Business Controls, Risk Management, Process Design, Compliance and/or Audit within a business operations function (non-Tech & Ops) Advanced analytical and problem solving skills Demonstrates strategic thinking and supports change Ability to create business reporting and compelling written presentations that articulate business strategy and objectives Very strong communications skills and ability to communicate with individuals at all levels of the organization Proven record of communicating, interacting and influencing peers, partners, Legal, Risk/Compliance, and senior leaders Ability to adjust and react with optimism and professionalism-solution oriented Attention to detail and ability to hold others accountable without direct supervision Able to work in fast-paced, multi-priority environment Proven experience with raising the bar on performance expectations Solid knowledge of Financial Center Operations and Sales Proficiency using PowerPoint, Excel and reporting system skills Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. 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