Bank of America

Compensation

Full Description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! LOB Job Description: Focus on Consumer Business Continuity which includes supporting the financial centers, contact centers and administrative functions. Responding to events and coordinating the response to return the business to normal operations leveraging the business continuity plans and response playbooks. Focus on Business Continuity which includes supporting the financial centers, contact centers and administrative functions. Responding to events and coordinating the response to return the business to normal operations leveraging the business continuity plans and response playbooks. Response activities can include property damage, large scale natural / physical disasters and reputational issues. Manage multiple events simultaneously. Partner with multiple lines of business across the enterprise to drive resolution to business disruptions. Partner with financial center and ATM to recover locations experiencing network outages. Develop business processes to ensure preparedness for major events. Provides leadership and coordination on events impacting clients as well as expert level consulting on business continuity topics. Serves as a spokesperson with business groups and as a primary contact with key Line of Business. Facilitates cross-functional activities, initiatives, and discussion groups to ensure end to end recoverability Ensures collaboration and partnership with all partners. Responsibilities: Response activities can include property damage, large scale natural / physical disasters and reputational issues. Manage multiple events simultaneously Partner with multiple lines of business across the enterprise to drive resolution to business disruptions Partner with financial center and ATM to recover locations experiencing network outages Develop business processes to ensure preparedness for major events Provides leadership and coordination on events impacting clients as well as expert level consulting on business continuity topics. Serves as a spokesperson with business groups and as a primary contact with key Line of Business. Facilitates cross-functional activities, initiatives, and discussion groups to ensure end to end recoverability. Ensures collaboration and partnership with all partners. Conducts current-state risk-based assessments to develop business continuity management strategies and monitors the effectiveness following the implementation of the plan Identifies, validates, and escalates gaps in business continuity readiness to senior management and second line partners This role requires on call for a week at a time, approx. every 6 weeks from 8am-8pm / 7 days per week, and 24 hour support via the toll-free number. Required Qualifications: Strong risk awareness Works independently and as part of a team to achieve objectives Strategic thinker with problem-solving skills Excellent written and verbal communication skills Contribute to create a positive team culture within a diverse workforce Strong understanding of Consumer & Small Business, and how the organization works together Demonstrated ability to work in a fast-paced environment; often with a high degree of ambiguity and prioritizing multiple tasks Desired Qualifications: Contact Center / Financial Center experiences Skills: Active Listening Adaptability Attention to Detail Critical Thinking Data Collection and Entry Collaboration Continuous Improvement Issue Management Record Keeping Written and Verbal Communications Business Continuity Management Data Management Data and Trend Analysis Policies, Procedures, and Guidelines Management Process Simplification Enterprise Description: This job is responsible for consulting on corporate business continuity topics with clients. Key responsibilities include recommending and implementing solutions that protect the bank's assets and participating or leading business continuity initiatives and ongoing process activities (i.e., scenario analysis, plan development, testing, event management, and progress reporting/measurement). Job expectations include providing subject matter consulting support in audit and regulatory matters as needed For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - Glendale - 611 N Brand Blvd - Glendale Center (CA7504), US - CA - Westlake Village - 31303 Agoura Rd - 31303 Agoura Road (CA6917), US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1100 American Blvd - Princeton Place At Hopewell Bldg. 1 (NJ2110), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544) Pay and benefits information Pay range $76,600.00 - $103,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - https://careers.bankofamerica.com/en-us/pay-transparency Privacy Statement - https://careers.bankofamerica.com/en-us/privacy-notice