Balto Software

Compensation

Full Description

About Balto At Balto, we use AI to coach contact center agents in real time. Powering better conversations and measurable business outcomes. As an industry leader in AI-driven performance coaching, we’re scaling fast and building the next category-defining company in the contact center space. Our Culture: We’re AI Obsessed At Balto, we don’t just build AI—we live it. If you’re not… • Building your own GPTs in OpenAI • AI-coding side projects in Replit • Following the latest drops from Google, OpenAI, Anthropic, Meta, and xAI • Reading essays, academic papers, and dev blog posts about LLMs • Generating stunning visuals with MidJourney or videos with VEO ...then Balto might not be the right place for you. But if that does sound like you? You’re going to feel right at home. Why Balto • Fully remote team — work from anywhere in the US • Mission-driven culture with smart, supportive, and AI-obsessed teammates • Career growth — this role is built for someone who wants to shape a function and make an impact fast • Great benefits: healthcare, 401(k), unlimited PTO, learning stipends, and more Assessment Process Our hiring process includes virtual interviews and take-home exercises designed to evaluate your problem-solving ability, strategic thinking, and communication skills. About the role • We’re hiring a Director of Demand Gen & Ops to own our entire growth engine - from acquisition strategy, to funnel performance, to revenue impact. • This is a senior, high-ownership role for someone who has built demand at scale before and knows how to turn signal into pipeline and pipeline into predictable revenue. What you'll do • End-to-end demand generation strategy and pipeline targets • Multi-channel acquisition: ABM, Lifecycle, Paid, Organic, Events • Marketing operations, attribution, and full-funnel reporting • Marketing Programs Budget • Tight alignment with Sales, CS, Product Marketing, and Finance • Funnel performance: MQL SQL Closed-Won • Forecasting, pipeline modeling, and growth planning • MarTech stack ownership (CRM, marketing automation, ABM, analytics) • Conversion optimization, CAC, velocity, and revenue efficiency • Building and leading a high-performance demand & ops team (currently 3 people + agencies) Qualifications • 6+ years in B2B SaaS marketing • Proven ownership of pipeline and revenue targets • Experience across both Demand Gen AND Marketing Ops • Experience with a Series B high-growth tech company - Ideally ~$20-75mil ARR • Strong background in RevOps, analytics, and forecasting • Comfortable operating at both the strategy and execution level • A leader in growth strategy who stays up to date with what works • A builder mindset—systems, process, experimentation • Excited about using AI to rethink marketing and growth This is a remote role, open to candidates anywhere in the US, with occasional travel for in-person company all-hands events up to 4 times a year. Apply Now Ready to tell Balto’s story, outsmart the competition, and drive market impact? balto.ai/careers or send us your resume and a short note on your favorite recent product launch—yours or someone else’s—and why it worked. The pay range for this role is: 160,000 - 180,000 USD per year(Remote (United States))