Baltimore Hebrew Congregation

Compensation

Full Description

OVERALL RESPONSIBILITIES The Administrative Assistant – Receptionist performs a key role in serving our not-for-profit religious institution. We are seeking an organized, professional, and friendly person to serve as the first point of contact for visitors and manage some of the day-to-day administrative functions of our office. This individual will be under the supervision of the Operations Manager and provide direct support to the Director of Development. They will work collaboratively as part of a larger administrative team, with staff, volunteers and directly in support of synagogue members. High level of interpersonal, customer service, and organizational skills are required for this job. Reception/Office Responsibilities: • Reception: Greet members, visitors and direct them to the appropriate person, and/or room. Always monitor security cameras and access to the building. • Phone Management: Answer, screen, and forward incoming phone calls; take messages as needed. • Mail and Deliveries: Receive, sort, and distribute incoming mail and packages; manage incoming and outgoing shipments. • Office Administration: Monitor office supplies and submit reorder requests when necessary; manage office equipment and service requests. • Client Support: Assist with member inquiries and provide positive experience during visits or phone calls. • Office Environment: Maintain a clean and welcoming office environment, including organizing common areas and meeting rooms. Maintain adequate supplies of posted materials and ensure they are kept up to date with current notices and events for congregants and visitors. • Team Collaboration: Work with other office staff and departments to ensure smooth communication and operational support. Administrative Tasks/Duties • Administrative Support: Provide general administrative support, including copying, scanning, and data entry for administrative personnel, clergy and others as needed. • Document preparation: Document all offerings, yahrzeits, and other contributions received via mail, email, phone, and/or in person. Process all donations in CRM Database in a timely manner. • Data Entry: Assist with data entry into CRM database for congregants/members by keeping their information up to date and support the Operations Manager in maintaining member files. Maintaining member data in the CRM. • Member Communication: Assist Operations Manager and Senior Administrative Assistant – Clergy with creating, mailing, scanning communications that need to be sent to others and entered into the CRM database • Direct Administrative Support to the Director of Development: General administrative support, donor appreciation correspondence and activities, calendar management, tracking of contributions and other duties, as needed. CORE COMPETENCIES: • Maintains the highest level of integrity in managing financial and personal information • Works with discretion and tact in an environment exposed to a high level of confidential information • Committed to being reliable and dependable • Positive attitude and collaborates with others to create and sustain positive working relationships • Friendly, outgoing personality with excellent listening skills • Compassionate and comfortable with a wide range of people • Strong organizational skills with high attention to detail • Successful at working independently and handling multiple tasks concurrently and efficiently • Excellent communication skills and communicate clearly and courteously in writing, by phone and in person • Problem Solver • Pro-active in seeking opportunities to make operations run mor eefficiently and effectively, and openness to implementing changes. EXPERIENCE • 1+ years of successful experience with providing administrative support for a similar size organization. • Advanced technology skills including PC Skills with high proficiency with Microsoft Office Suite, database, and database systems. Able to learn new software programs easily. PHYSICAL REQUIREMENTS The majority of the work is performed in an office environment during regular office hours, requiring the ability to sit/stand at a desk throughout the day, using a computer and telephone. Must be able to move throughout the building and lift objects up to 20 lbs. COMPENSATION & BENEFITS: • Competitive salary based on experience. • Health insurance, paid time off, and retirement benefits. How to Apply: Please send your resume and cover letter to careers@baltimorehebrew.org Pay: $19.23 - $21.63 per hour Expected hours: 40.0 per week Benefits: • Dental insurance • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Retirement plan • Vision insurance Work Location: In person