Balloon Artisan

Compensation

Full Description

Are you a creative and detail-oriented person who loves to celebrate life milestones? Do you have experience in client service, event planning and sales? Do you thrive in fast-paced and changing environments where you’ll be constantly learning (we’re talking fire hose level learning)? Does playing a pivotal role in people’s once-in-a-lifetime celebrations sound exciting to you? At Balloon Artisan, we are passionate about taking our clients' events to a whole new level through unique and unforgettable balloon decorations. As a Remote Private Event Coordinator, you will be working directly with our clients to plan their dream balloon project for their events then working with our creative team to fulfill that project (No prior balloon decor experience is required). IMPORTANT NOTE: We are currently only hiring in the following states due to tax and legal requirements. If you don't currently live in one of these states, your application will not be considered. UT, TX, FL, AZ, TN, WI, NV, GA, AL, MO, NC Responsibilities: ‍ ‍You will be responding to inbound leads (phone calls, emails and social media messages), coordinating project details (phone, email and zoom), guiding the client through our design process and helping oversee our creative team as they bring your vision to life. You will be responsible for keeping each project organized using a variety of software tools and documenting lessons learned as you go. Please do not call our number with application questions! While we appreciate you being proactive, we have a small team and filtering dozens of job application calls per day makes it very difficult to service our clients. If you call us, you will not be considered for the position. We'd love to hear from you through email if you have any further questions about the position. :) Qualifications: ‍ ‍* You will be on the computer all day, you must be tech literate and able to learn new software quickly.* • Proficient in Google Docs, Google Sheets, and Google Drive. • Highly organized and detail-oriented. • Passionate about event planning and design. • Enthusiastic about life and being part of a larger vision. • A natural communicator with excellent interpersonal skills. • Creative and able to think outside the box. • Willing to learn and potentially fail in the process. • Able to communicate clearly and give detailed instructions. • Able to work with a team to accomplish goals. Job Details: ‍ The OTE (On target earnings) for this position is between $60,000 - $75,000 per year in this role. High performers have the opportunity to advance in pay and responsibilities. Compensation is a combination of base ($40k salary) + tips (around $1k-$1.5k per month)+ monthly performance bonuses ($300 - $2.5k per month). You’ll work 43-50 hours per week (depending on how many events you have going on). Your main work day will be 8:30 AM – 5:30 PM MST You will have some early morning and late evening events. You don't have to be clocked in and working for those events but you do need to be reachable via your company phone during the times you have events. You will need to be responsive to phone calls, emails and text messages on the weekends and outside of business hours to answer questions for our creative team and help troubleshoot if needed. This position is 100% remote work Career Advancement: We hire hungry, motivated and ambitious people at Balloon Artisan. This is not the place for someone who wants to find a predictable job and do the same thing day after day for years. Your job will be constantly evolving and changing. This position (RPEC) is considered the gateway onto the Balloon Artisan team. Everyone who joins the team starts here. Once they have proven they are a high performer and that they are getting strong sales while maintaining quality standards, the next step in the company is to become a Remote Event Coordinator (REC). Our REC's primarily plan clients for our corporate clients whereas an RPEC (this role) plans them for our private clients (birthdays, baby showers, graduations, etc). The promotion to a REC comes with both a salary increase and bonus potential increase. From the REC role, there are 2 paths that a team member can progress down. Path 1: If their skills are better suited to be an individual contributor, they can take the path of a Senior REC. A Senior REC focuses on existing clients and outbound outreach to help grow our clientele base. (Earning potential for this role will be around $110k-$130k) Path 2: If the team member's skills are better suited to go down the management path, the next step after REC would be to become an Operations Manager. The earning potential for this role is around $100k-$120k. As we all work together to grow Balloon Artisan, more opportunities will open up for all of us. But we need the goal-oriented and hungry team members to help make that happen. Benefits: ‍ ‍* Health insurance* • Paid time off (10 days) • Hands-On Training • Leadership who cares about you as a person and wants to see you succeed If you're excited about this opportunity and think you have what it takes to help us grow Balloon Artisan as well as bring joy and excitement to events everywhere, apply now and let us know why you'd love to work with our team. We can't wait to hear from you! Job Type: Full-time Pay: $60,000.00 - $75,000.00 per year Benefits: • Health insurance • Paid time off Application Question(s): • Please thoroughly review our job posting. What experience you have that will prepare you to excel at this role? • Why do you want to join the Balloon Artisan Team? • Tell us about your past event experience. If you have any prior sales experience, please tell us a bit about that as well. • Are you able to work Mon - Fri, 8:30 AM - 5:30 PM MST? • What is the "Code Word" shown in the video on our careers page? https://www.balloonartisan.com/careers • Tell us about a major life goal that you are excited about? Work Location: Remote