via ZipRecruiter
$40K - 70K a year
Supports onboarding, HRIS data management, and employee inquiries, ensuring compliance and positive employee experience.
Requires 2-4 years HR or onboarding experience, bilingual in English and Spanish, with strong communication and organizational skills.
Description Overview: The HR Specialist serves as a front-line member of the Human Resources team, supporting all employees across the Company with a strong focus on new hire onboarding, employee inquiries via AskHR (Zendesk), and day-to-day HRIS administration. This role ensures consistent, accurate, and positive employee experience from hire through the first 90 days of employment and beyond and on-site presence 5 days a week is required. Responsibilities: Onboarding & New Hire Experience • Coordinate and administer end-to-end onboarding for new hires and serve as the primary point of contact during the first 30-90 days. • Support and (from time to time) conduct the New Hire Orientations in English and Spanish as needed across HQ and branches. • Maintain onboarding templates, checklists, schedules, communications, metrics and flag risks (missed milestones, incomplete paperwork, delayed system access). Request-to-Hire & System Processing • Manage and process Request-to-Hire workflows in UKG Ready, ensuring accurate job data, position details, approvals and requisition configuration. • Partner with Recruiting and HRIS to ensure all hiring requests are aligned with org structure, budgeted roles, accurate job codes, pay grades, and cost centers. • Validate data accuracy throughout the pre-hire and hire processes to prevent downstream system errors. • Perform day-to-day HRIS data entry and maintenance, including new hires, job changes, transfers and terminations. • Support reporting requests and routine audits related to onboarding, headcount, and employee status changes. • Partner with Payroll to ensure employee data aligns with pay, job codes and timekeeping requirements. Pre-Hire Compliance & Documentation • Coordinate all pre-hire steps including background checks, paperwork, I-9 verification, and system setup. • Ensure onboarding procedures comply with multi-state requirements (e.g., notices, acknowledgments, wage statements). AskHR / Employee Support • Serve as primary administrator and responder for the AskHR ticketing system. • Respond to employee inquiries related to HR policies, benefits enrollment timing, pay, timekeeping, leaves and general HR processes. • Triage and escalate complex cases to People Operations Partners, Benefits, Payroll, or Legal/Compliance as appropriate. • Ensure timely responses aligned with service-level expectations. • Identify trends in inquiries and recommend improvements to FAQs. Qualifications: • Bachelor's degree preferred. • 2-4 years of Human Resources or onboarding experience; UKG Ready experience strongly preferred. • Excellent communication, organizational and detail-orientation skills. • Customer-service mindset with the ability to handle sensitive information professionally and confidentially. • Bilingual in English and Spanish (verbal and written) required. #LI-AB1 #LI-Onsite
This job posting was last updated on 2/8/2026