Balanced Body Inc

Compensation

Full Description

Description We are seeking a detail-oriented and deadline-driven Strategic Project Manager to drive the full lifecycle of our key business enhancement programs. This role requires exceptional business acumen, strong project governance skills, and a passion for blending customer retention strategies with operational efficiency. The ideal candidate is a self-starting leader who can define, manage, and execute complex, interrelated initiatives that maximize customer value and asset performance. Requirements Key Responsibilities •Manage a portfolio of business programs aimed at enhancing customer lifecycle, service delivery, and long-term asset value. •Develop and maintain program roadmaps, define scope and deliverables, and ensure alignment with business goals and customer value targets. •Establish data capture and integration requirements to measure program outcomes and benefits. •Lead cross-functional teams and external partners to execute initiatives that improve customer experience and retention. •Oversee technology and content delivery solutions to support operational readiness and innovation. •Monitor program performance, timelines, and budgets to ensure transparency and successful execution. Requirements and Qualifications •Experience: 5+ years of experience in Program Management, Business Analysis, or Product Management, preferably focused on customer-facing programs, subscription services, or asset management within a manufacturing or service-oriented environment. •Exceptional organizational skills, keen business acumen, and demonstrated experience in developing and managing program roadmaps. •Exceptional verbal, written, and interactive communication skills for engaging with stakeholders from executive to operational levels. •Proficiency with Project Management Software (e.g., MS Project, Asana, Jira) and strong analytical skills for tracking program performance and data benefits. Work Schedule: This is a Monday to Friday position. The hours are expected to be 7:00 AM to 4:00 PM. The Company https://www.pilates.com/BBAPP/V/company/craftsmanship.html Balanced Body is the world's largest designer and manufacturer of Pilates equipment, as well as a provider of high-quality Pilates and other mind-body instructor training and continuing education. We currently do business in over 100 countries, with world-renowned customer service and a serious commitment to environmentally-friendly business practices. If you want to work with a company with a passion for changing lives in ways small and large, let us hear from you. We offer competitive compensation and excellent benefits, including: Medical, Dental & Vision Life and Long-Term Disability Insurance - Employer Paid! Paid time off and holidays Balanced Body is an equal opportunity employer dedicated to workforce diversity. NO AGENCY CALLS!