Baker Hughes

Compensation

Full Description

Job Description: • Apply your expertise in production chemistry, wellhead applications, and customer operations to deliver high‑quality engineering support. • Ensure full compliance with the Manage the Job Cycle (MtJC) process through all phases of job planning, preparation, and execution. • Partner with the assigned Service Delivery Coordinator/Salesperson to understand customer well objectives, operational requirements, and contractual models such as outcome‑based or line‑item contracts. • Conduct offset job analysis and perform engineering modelling to identify operational hazards, risks, and potential incident scenarios. • Collaborate with engineering, operations, quality, and product line teams to ensure all technical considerations, constraints, and product/service requirements are integrated into job planning. • Design detailed job programs that include risk mitigation strategies, contingency plans, and optimized engineering parameters to meet customer objectives and support future job opportunities. • Communicate any risks to achieving client objectives through appropriate channels in alignment with Service Delivery Coordinators and Sales teams. • Document all calculations, simulations, design revisions, and changes for visibility, handovers, and audit compliance. • Provide technical support during job execution, including participation in on‑call rotations as required. • Review job as‑planned versus as‑executed performance, capturing lessons learned, and recommending procedural and engineering improvements for continuous operational enhancement. • Support field incidents, conduct product/service failure assessments, and participate in incident investigations to determine root causes and corrective actions across planning, preparation, and execution stages. • Ensure timely incident management to accelerate customer issue resolution and support cash collection. • Advise on product improvement opportunities, particularly for repetitive or systemic equipment/component failures. • Support sales efforts by providing technical recommendations, application insights, and customer‑focused engineering support. • Handle special engineering or operational projects as assigned. Requirements: • Have a bachelor’s degree in science, technology, chemical/application engineering, or mathematics. • Have strong leadership capabilities, with excellent interpersonal, influencing, and planning skills. • Have 5+ years of experience as a field manager or account manager, ideally within the chemical industry or upstream production chemicals. • Have a customer‑focused approach with proven experience managing and supporting key customer accounts. • Have the ability to participate in an on‑call rotation outside normal business hours. • Have the ability to work effectively within a global matrix organization and collaborate across functions. • Have excellent communication and presentation skills, with the ability to convey technical concepts clearly. • Have strong organizational, analytical, and problem‑solving skills. • Have the ability to travel up to 25% for customer visits, team support, and field operations. Benefits: • Flexibility to work remotely within the United States, with a preference for candidates based in or near Denver, Colorado. • Travel of approximately 25% (one week per month) for customer visits, team support, field reviews, and operational needs. • Comprehensive private medical care options • Safety net of life insurance and disability programs • Tailored financial programs • Additional elected or voluntary benefits